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Serving the customer in an increasingly channel-less world.

Customers’ rising expectations for convenience and immediacy across channels means retailers must adopt an omnichannel strategy that allows any product to be purchased from anywhere, at any time, by any customer – safely and sustainably.

As an end-to-end transformation partner, Capgemini helps retailers adapt their  everywhere commerce strategy, channel-plays, commerce capabilities, and distribution and fulfillment networks to meet the new opportunities of the “phygital” landscape.

Connected engagement: Physical, digital, and everywhere in between.

Our advanced data capabilities and industry-leading solutions help retailers reinvent points of sale, as well as the customer experience across all channels.

Our breadth and depth of capabilities across strategy, customer experience, commerce, data/tech and supply chain, coupled with our deep experience within the retail industry, allow us to act as a true end-to-end transformation partner for our clients.

Our team of industry experts help retailers unlock new business models and channels that will enable them to more easily and naturally reach customers  wherever they choose to shop, at the moment they choose.

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