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Intelligent people Operations

Put your people at the center of your HR proposition with digital platforms that give them a frictionless experience.

Our Intelligent People Operations helps you deliver an intelligent and frictionless “consumer-grade” people experience – while transforming the way you address your talent and workforce challenges.

Our offer puts employees at the heart of the solution, across your talent acquisition, HR administration, payroll, and HR analytics functions, to deliver strong and sustainable value to your business. This includes 35-40% increase in productivity, over 95% first contact resolution, and 30% less queries.

By seamlessly orchestrating an intelligent, connected ecosystem of people, processes, data, and technology – with AI, analytics, and GenAI at its heart – we help you drive sustainable business outcomes, enhanced value, and continuous innovation across your organization. This enables you to transform your business operations to deliver the Connected Enterprise.

    Syngenta reimagines its HR for an enhanced employee experience

    By partnering with Capgemini, Syngenta transformed its HR function through consolidating its processes into a single way of working, before implementing a set of cloud-based, digital platforms and tools to achieve a more responsive and satisfying HR experience.

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    SunPower redefines its customer experience for the digital age

    As one of the world’s most innovative and sustainable energy companies, SunPower provides a diverse group of customers with cutting-edge

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      Enhance the value of your HR function by delivering a frictionless people experience.

      Deliver a frictionless people experience through implementing next-generation HR operations.

      Capgemini’s Intelligent People Operations solution puts your individual employee at the center of your HR value proposition. By moving away from a process-centric approach to one that deploys digital platforms, we help you deliver an intelligent, frictionless experience for your people, while transforming the way you address your talent and workforce challenges:

      • An intelligent and frictionless, “consumer grade” people experience
      • Increased productivity
      • Increased adoption of digital skills
      • Increased flexibility to scale operations via robust program
      • Enhanced optimization of resources and human capital
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      Intelligent People Operations

      Delivering memorable employee experiences

      What we do

      Enhance the value of your HR function by delivering an intelligent, frictionless people experience.

      Capgemini’s Hire-to-Retire HR Services put your people at the center of your HR value proposition, across your talent acquisition, HR administration, payroll, and HR analytics functions to deliver strong and sustainable value to your business.

      By moving away from a process-centric approach to one that deploys digital platforms, our offer helps you deliver a frictionless experience for your employees, while transforming the way you address your talent and workforce challenges.

      Our services include HR Advisory and Digital Services, Digital Employee Helpdesk, Frictionless HR Operations, Digital Learning and Knowledge Services – and together drive a frictionless, “consumer-grade” employee experience, up to 40% increase in productivity, over 95% first contact resolution, and 30% less queries.

      Download the factsheet
      Deliver multimodal, blended learning with this next-generation learning platform.

      Capgemini’s Intelligent Learning Operations is a frictionless and comprehensive suite of quick-to-activate learning platforms and integrated service management.

      It includes a digital content factory that designs, builds, curates, and delivers multi-modal content to learners; Intelligent Learning Operations, a next-generation Business Process-as-a-Service (BPaaS) HR operation; next-generation learning platforms that support operations, content library and curation, and learner access delivered by Capgemini’s partnership ecosystem; and learning supply chain management, to make the most of your learning vendor value chain and deliver enhanced value.

      Benefits include up to 50% efficiencies in learning operations, and savings of up to 40% in your cost-to-serve.

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      People Experience

      Reimagine your employee journey into an amazing people experience with our comprehensive approach.

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      Research and insights

      Web banner for GenAI PoV - Leveraging the disruptive power of GenAI to transform business operations
      Point of view

      Generative AI – built for business
      Point of view

      Reimagining the people experience – from strategy to realization

      Expert perspectives

      Business operations

      Frictionless HR and the future of work

      Stephan Paolini
      Apr 14, 2021

      Meet our experts

      Einar Christophersen

      Practice lead, PBS Capgemini Norway
      Einar Christophersen works as Head of PBS (Package Based Solutions) in Capgemini Norway with 120+ consultants in the practice. As Practice lead, Einar is also part of the Norwegian Management team in Capgemini Norway as well as the Nordic Management team. He has a background as a logistics manager with 30 years’ experience within SAP. He became an SAP consultant back in 1997 and has participated in more than 30 SAP implementations in Norway, Sweden, Denmark, Finland, Germany and Poland. He has extensive experience as solution architect and a specialty within Inter-Company processes and Intrastat. He has worked the last years as a consultant manager as well as pre-sales for SAP solutions.