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The Frictionless Enterprise seamlessly connects processes and people, intelligently, as and when needed. It dynamically adapts to your organization’s circumstances to address every point of friction in your business operations. We have used this approach to enhance cohesion across our entire suite of products and services. This enables us to respond rapidly to your changing requirements and deliver specific business outcomes in a value-focused way. We help you detect, prevent, and overcome frictions, taking advantage of our latest thinking, organizational design, and intelligent solutions to provide truly effortless operations.
Capgemini collaborated with the healthcare company to identify a new tool that led to a streamlined, frictionless production process and reduced errors.
In collaboration with Capgemini, the business introduces RPA technology to meet compliance regulations as sales representatives manage online events during the COVID-19 pandemic
When a North American multinational financial services company decided to expand the scope of its workforce management (WFM) team
Four Seasons and Capgemini transformed the organization’s finance operations into an efficient and global delivery center
Unlock value through next-generation, AI-augmented operations. These will transform your finance function into one that drives frictionless, enterprise-level outcomes, enhanced efficiency, and top-line growth to your business.
Put your people at the center of your HR value proposition. Do that by deploying digital platforms that give them a frictionless experience, while transforming the way you address your talent and workforce challenges.
Transform your organization with an integrated, frictionless, and customer-centric supply chain function that delivers cognitive, touchless operations and transparent data-driven decision-making. This will result in increased revenue, profitability, and working capital, as well as greater customer satisfaction.
Put your customers at the center of your business operations by integrating humans and machines to deliver a digital, AI-infused ecosystem of connected, persona-influenced services and platforms. These will drive a more meaningful, productive, and frictionless relationship between your customers and employees.
Intelligent Process Automation leverages a unique and differentiating approach that encompasses an end-to-end perspective from ideation to production. It enables you to seek guidance on starting an automation journey, scale up operations, enjoy sustainable automation benefits, and pursue capability growth and innovation that benefits from our world-class capability, and vertical and horizontal process experience.
Recognition for our work from leading market analysts and advisors.
Industry awards from the last three years for our work in Intelligent Business Operations.
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