Mark Kirby

To build what clients need for success, it is vital to unlock the potential of AI, machine learning, and modern digital technologies.

I am currently a VP for Digital Transformation and Hospitality, helping enterprises, teams, and business leaders harness the power of software, data, and computing. I collaborate with other experts to build outcome-focused technology-engineering teams that help businesses define and execute the ideas and strategies they need to thrive.

I also design, build, and lead differentiated technology teams, projects, and programs. I do this by focusing on three key ingredients: Having a deep understanding of modern technologies, knowing the values and mindset behind high-performance teams, and anticipating the behaviors, methods, and practices needed for individuals to realize their potential.

I am currently focused on digitally transforming the hospitality sector, where I help our clients leverage the emerging experience economy and the power of data.

Some of my recent work includes:

  • Developing an enterprise cloud transformation strategy/roadmap for a $10-billion telco business
  • Designing, developing, and managing an IT innovation program for a $38-billion financial-services business
  • Designing, defining, and planning an AI and machine-learning Center of Excellence for a US-based Fortune 100 telecommunications business.

Before joining Capgemini, I served as the CTO of Liberty Mutual Insurance IT, where I led a shared-services team committed to leveraging emerging technologies. I was also responsible for enterprise architecture for two Fortune 100 companies.

I have been with Capgemini for more than 20 years. I am currently based in the Greater Boston area.

Mark Kirby

My experience

Chief Technology and Innovation Officer and Perform AI Leader @ Capgemini

Jan 2019 to Present

Cloud Technology Officer @ Capgemini

Jun 2018 to Jan 2019

SVP and Chief Technology Officer, IT @ Insurance Company

May 2009 to Jun 2017

VP Enterprise System Delivery @ Capgemini

Jan 2007 to May 2009

Senior Director Enterprise Architecture and Development @ Telecommunications Company

Oct 2004 to Jan 2007

Senior Manager, Technical Delivery @ Capgemini

Jun 1997 to Oct 2004
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