Capgemini and Salesforce Transforming Customer Experiences

Capgemini has been enabling successful Salesforce transformations, implementations, and integrations for well over 10 years. As a Salesforce Global Strategic Consulting Partner in key geographies around the world, we’ve scored 5 out of 5 on the Salesforce Partner Value Index. We have also been recognized as the Leader in Gartner’s 2020 Magic Quadrant for CRM and Customer Experience Implementation Services

Our goal is to deliver value to our clients—leveraging the full power & potential of technology & innovation to drive outcomes & inspire transformation. Our strengths are in delivering thought-leading transformational solutions to multiple industry sectors across the globe.

With acquisitions of Itelios, LiquidHub, and Lyons Consulting Group (LYONSCG), we have a strong global network of over 2,500 certified Salesforce and cloud experts. This has greatly enhanced our capabilities and solutions to meet the digital customer experience needs of our clients globally, accelerating innovation and competitiveness.

Expert Quotes

Patrik S Karlsson

Head of Salesforce COE, DCX Sweden

Patrik is responsible for the Salesforce Center of Excellence in Capgemini Sweden. He has experience from Salesforce implementations across several industries and in various roles, and today leads the Salesforce business portfolio.

With a background in Industrial Engineering and Management, his focus is on helping clients shape and execute successful Salesforce transformations that truly support their commercial agenda. This is to a large extent done by bringing our experts, experience, assets and accelerators to Capgemini’s Swedish clients.

Anchal Sahu

Managing Solution Architect, DCX Sweden

Anchal Sahu is a Lead Solution Architect with vast experience in greenfield and brownfield projects. He has worked with key Telecom customers with primary focus on industry leading COTS solutions i.e. Salesforce Industries.

With a strong developer & designer background, Anchal strives for implementing a scalable, robust and cost-effective solutions aligned to the customer digital transformation roadmap and have success.

Lara Wasowski

Principal Consultant & Partner Manager, Salesforce, Norway

Lara Wasowski is a Functional Solution Architect in the Salesforce Center of Excellence in Capgemini Norway, and is also the Partner Manager for Salesforce.  For almost 10 years she has worked towards realizing improvements to business processes and organizations through well-implemented technology solutions, across a range of industries such as Financial Services and Telecom, to Non-Profit and Manufacturing.

Lara has a fundamental appreciation for technology, together with a strong analytical capability that allows her to switch easily between providing recommendations at a detailed technical level and driving discussions on improving business value.

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