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Capgemini records an excellent performance in 2017 with growth acceleration fueled by Digital and Cloud

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customer digital experience

Capgemini reinforces its global leadership in digital with the acquisition of customer engagement firm LiquidHub

Capgemini World Wealth Report 2017: High Net Worth Individual population and wealth hits new all-time high

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Beyond the Buzz

beyond the buzz

Seize the GDPR advantage

Lanny Cohen
There’s a lot more at stake than hefty fines for companies that fail to meet GDPR compliance standards because reputational damage will compromise customer loyalty in untold ways. But there’s much to be gained with the GDPR, and it all starts with meeting the data privacy demands of customers headfirst. Your customers know this already, and so should you.

Featured Authors

Ramón Pérez Blanco

Infrastructure Transformation Services

Geetha Jayaraman

Business Services

Digital Transformation Institute (global)

The digital journey is about treading uncharted and unfamiliar territory. It is riddled with questions and challenges. At the Digital Transformation Institute, these are some of the questions we try to tackle in our research. We are curious and passionate about all things digital. We draw on our worldwide network of experts and work closely with academic and technology partners with dedicated research centers in the United Kingdom, India, and USA.

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big dataDigital StrategiesDigitizationInsights & Data

Saving the planet with digital farming – our discussion with Tobias Menne (Head Digital Farming, Bayer)

Jacko Obels
Feed the world with data: digital farming revolution

Latest Publications

De Digitale Diepte

Poté, Kris

The Digital Depth

Poté, Kris

The three levels of customer service frustration – and how to overcome them

Magdalena Matell
Customers never evaluate one particular interaction or experience, but look at the process as a whole.
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