Network transformation

Engineering next-gen networks and operations for the innovative products they enable.

Networks are at the heart of telecom business. As companies face an era of profound change – one in which they must reinvent their business, services, and identity – networks provide the foundation for transformation and a springboard to the future of telecommunications industry.

Telecom companies need to reimagine their operations, optimize processes, accelerate innovation, and integrate traditional engineering with digital technology. This alignment will enable them to offer new products and services that seamlessly blend both domains. We offer telcos a comprehensive range of services and capabilities required for network modernization and monetization, empowering them to grow and innovate at scale, and meet future demands with confidence.

What we do

Reimagining networks and operations to meet the needs of modern telecomm

We help telecom companies simplify and scale their networks by using AI and automation – cutting costs, reducing complexity, and unlocking innovation. By shifting to IT-centric, future-ready networks, we empower our clients to grow, adapt, and deliver next-gen services to their connected customers. Our approach to network automation enables operators to streamline operations and accelerate transformation, making it easier to meet evolving demands with agility and confidence.

Modernizing networks and making them more efficient such that they become lean and agile engines to drive growth is an essential goal for telcos today.​ By leveraging advanced technologies such as telco cloud, Open RAN, network automation and AI-driven solutions, we enable network evolution, meeting the demands of a dynamic digital landscape and help ensure seamless connectivity and exceptional user experiences.

  • E2E services for access, core, transport network
  • Transformation of networks
  • Autonomous networks
  • SatCom/NTN
  • New technologies adoption/Product engineering

Investing in simplification and optimization is essential to maintain high-quality, uninterrupted services, capture long-term value and achieve substantial savings targets. We maximize the benefits of digital transformation by streamlining and optimizing telecom operations. Our solutions boost efficiency and cut costs, enabling telcos to adapt swiftly to market changes and remain competitive.

  • Operations transformation and Network managed services
  • OSS transformation
  • Smart supply chain
  • Product lifecycle management

Telecom’s rapid growth has led to environmental concerns like increased energy consumption and e-waste. To ensure a sustainable future, the industry must take bold steps. Our solutions are designed to optimize energy efficiency while ensuring robust security measures. We help top telecom operators achieve their sustainability goals and maintain high-quality, secure services.

  • Sustainable networks and operations
  • Secured networks and operations

Unlocking new growth channels through networks

As business models and market dynamics evolve, top telecom companies are compelled to explore growth opportunities beyond connectivity. We are at the forefront of this transformation, delivering innovative solutions that enhance consumer experiences and unlock new revenue streams, positioning telcos for sustainable success in a rapidly changing digital landscape.

Through strategic evolution beyond traditional connectivity and embracing intelligent connected devices and solutions, telecom operators can deliver enriched digital experiences directly into consumers’ homes – enhancing engagement and unlocking new revenue opportunities. By shifting from Telco to TechCo, they can unlock new B2B revenue streams, enabling enterprises to build, scale, and differentiate with programmable, value-rich network capabilities. Our innovative solutions empower telecom companies to drive growth and foster innovation both in their B2C and B2B segments.

  • B2C: Smart home services
  • Public safety
  • B2B monetization

Deriving data-driven insights that enhance operational efficiency and deepen customer understanding ultimately leads to new revenue streams. We harness Telcos’ vast data into our Network Data Platform to infer insights that fuel telco data monetization helping operators unlock new business models and revenue opportunities. By integrating AI and Gen AI across the telecom value chain, we drive innovation, boost efficiency, and elevate customer experiences.

  • Network data platform
  • AI and GenAI in the Telecom value chain

Latest insights

Report

The telecom techco: The role of network cloud, automation and AI
Report

Cloudification of networks

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Report

Why and how the telecom sector should accelerate its autonomous networks journeys

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Expert perspectives

Innovation

Network APIs: The platform for next wave of innovations 

Jacques Assaraf
Sep 15, 2025

Meet our experts

Anne-Flore Agard

Anne-Flore Agard

VP, Global Head of Telecom Industry, Capgemini Engineering
Anne-Flore Agard is Vice President at Capgemini Engineering, heading the global Telecom industry. As a seasoned executive with a track record in IT, Telecom, and Digital Transformation, she brings extensive experience in delivering value to customers throughout their transformation journeys. Anne-Flore strongly believes that close collaboration within the sector’s complex ecosystem is key to defining and driving its future.
Shamik Mishra

Shamik Mishra

CTO of Connectivity, Capgemini Engineering
Shamik Mishra is the Global CTO for connectivity, Capgemini Engineering. An experienced Technology and Innovation executive driving growth through technology innovation, strategy, roadmap, architecture, research, R&D in telecommunication & software domains. He has a rich experience in wireless, platform software and cloud computing domains, leading offer development & new product introduction for 5G, Edge Computing, Virtualisation, Intelligent network operations.
Arnab Das

Arnab Das

Vice President Advanced Connectivity Center of Excellence, Capgemini Engineering
Arnab currently serves as Vice President and CoE head of Connectivity at Capgemini Engineering. As a global lead for technology and innovation business, Arnab drives the connectivity business portfolio for 5G, virtualization, cloud native, edge computing, intelligent networks, and carrier cloud platforms. He is responsible for driving business development, competence development, and knowledge management for the advanced connectivity pillar for Capgemini Engineering.
Ramón Armada Arnau

Ramón Armada Arnau

Solutions and Pre-Sales director, Capgemini Engineering
Telecommunications Engineer from the Polytechnic University of Madrid with several specialized certificates in the area of 5G Networks , Network Function Virtualization and Software Defined Networks. He has been working for more than 20 years in projects for both telcos and Network Equipment providers. In the last 10 years he has been leading presales activities and solution teams providing new ways to solve problems through innovative products and services. All this has led him to become International Delivery Manager & Service Manager leading more than 40 projects for the main Telecommunications companies in Europe.