As organizations undertake digital transformation journey, quality assurance becomes a key aspect to achieve end customer delight. I work with my customers to drive transformation in the way their organization assures quality to achieve accelerated business outcomes.
I have significant experience in IT services industry having strong technology focus coupled with business acumen. In my role, I have managed large scale delivery and operations while keeping a strong customer relationship and focus on business growth. Have lead globally distributed work-force (in US, Europe, Mexico, Brazil, Malaysia and India) and adept at working in multi-cultural setting.
In my career spanning about 25 years, I have lead large delivery teams, set-up and grown various technology practices, managed important customer accounts and handled large scale operations (approx. 1B USD business portfolio). In my 9+ years tenure at a previous organization, I set-up multiple practices (Business Intelligence, Testing, Enterprise Applications and Apps Packaging), and played a key role in scaling up their global delivery capabilities.
I worked in client facing as well as service delivery roles for some of the marquee customers in Banking & Finance, Insurance, Hi-tech and Media industry verticals.