Strategy and Transformation (global)

Martijn Harmsen

Expert in Strategy and Transformation

As a design thinker and service designer I help companies transform to design-driven organizations. Aligning business strategies with customer needs, to identify new (digital) concepts, services, touchpoints, etc. . I lead the Dutch branch of Idean, Capgemini’s global experience design agency.

Martijn Harmsen

My experience

Head of studio @ Design Company

Jan 2019 – Present

Design Director @ Capgemini

Jul 2020 – Present

Managing consultant Digital Customer Experience @ Capgemini

Apr 2017 – Jun 2020