Digital Transformation and Innovation

Colin Payne

Expert in Innovation

VP & Head of NextGen Banking at Capgemini Invent

As the head of our NextGen Banking offering, Colin Payne has led digital transformations at some of the world’s most trusted Financial Services organizations, helping them create new customer experiences and deliver game-changing propositions.

A digital leader, creative innovator, and transformation coach, Colin has spent more than 25 years at the leading edge of technology and change. He has been involved in many disruptive developments in banking, retail, user experience design and technology product innovation.

Describing the digital disruption in Financial Services as unprecedented, Colin works with clients as they seek to rapidly change every aspect of their operations and culture to revolutionize customer engagement. He develops compelling and innovative Financial Services propositions, supports new entrants as they disrupt the sector, and helps to reinvent established brands as they compete against FinTechs and other players.

Colin cites the creation of a unified platform bringing the entire end-to-end Capgemini Financial Services capability to market as a key achievement.

Sector and Subject Expertise

Financial Services: Customer Experience, Digital Transformation, Open Banking, Business Model Transformation, FinTech, Digital Marketing, Financial Services Regulation, Innovation.

And another thing …

Colin draws on his passion for music (amongst other creative disciplines) to continually inform, improve and inspire through innovation in technology.

Colin Payne

My experience

VP & Head of NextGen Banking @ Capgemini Invent

01/06/2018 - Present

Principal & Global Domain Lead, Digital Banking @ Capgemini Invent

11/07/2014 - 31/05/2018

Client Partner @ Design

11/05/2013 - 11/06/2014

Founding Director @ Consultancy

01/25/2010 - 11/25/2014

Principal Consultant, Digital @ Retail

02/09/2010 - 11/14/2012

Creative Director in Residence - Honorary Position @ Higher Education

01/06/2009 - 06/21/2011

Regional Director @ Outsourcing/Offshoring

12/09/2009 - 10/13/2010

Programme Director @ Financial Services Company

03/17/2005 - 11/26/2009

Senior Advisor to Board @ Consumer Electronics

02/18/1998 - 10/11/2006

Latest Publications