Discover how you can create customer connections that matter with Capgemini.
Your customers’ expectations are higher than ever. They want to research, buy and consume products and services according to their own preferences. Giving customers personalized, tailored experiences that suggest and predict exactly what they may need when they are looking for it is the type of experience that will set your business apart.
We strive to understand your business in order to anticipate and realize those needs well in advance. Leveraging SAP C/4HANA, we create personalized, scalable, connected experiences tailored to the complex and evolving needs across any industry.
Capgemini showcased how we leverage Data, Commerce, Marketing, Sales and Service to create holistic, innovative and engaging customer experiences which included several inspiring demos that highlighted our latest solutions and thought-leadership:
Capgemini Accelerator for SAP C/4HANA cloud solutions
|The Capgemini Accelerator for SAP C/4HANA cloud solutions is designed to help existing SAP Commerce & SAP CRM customers to seamless Move onto SAP C/4HANA platform leveraging proven tools, methodology, code converters and automation to identify any potential issues and perform code/data/asset readiness to Move to the relevant SAP C/4HANA cloud product. The accelerator program has a well-defined governance model that includes SAP, the client project team & existing delivery team. Capgemini’s 3-phased approach of Enable, Enhance and Extend ensures that potential risks are identified upfront and mitigation is achieved via a structured approach.|
Conversations for Personalized Selling with Capgemini Conversational Commerce
|Capgemini’s Conversational Commerce offering combines the power of our e-commerce platform with advanced analytics, artificial intelligence and machine learning to create a tailored shopping experiences for buyers. This advanced solution learns and adapts over time with each interaction creating a unique personalized experience. Drawing from this “individualization” and segmentation we are better able to understand the intent of an individual, therefore creating dynamic and bespoke personalization throughout the buying experience.|
Did not get the chance to visit us in London, or Munich?
If you did not have the opportunity to discuss with us and explore how to move from where you are today to a new SAP C/4HANA landscape, please contact us via the form below.
We will show you how Capgemini’s SAP C/4HANA accelerators will get you there – fast.
Listen to our SAP customer experience experts
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