Adobe Summit 2018

We believe that the most memorable customer experiences come from a profound analytical understanding of customer behavior insights. It’s time to make the customer experience your business. Our experts work with you to mine data, draw insights and decipher profound feelings and emotions to build technology solutions that grow your business.

This human centered approach to technology – which we call “The Capgemini Effect” – is what makes your customers of today, the ambassadors of tomorrow.

Download our latest reports on Conversational Commerce:

Why consumers are embracing voice assistants in their lives

Conversational commerce- consumer purchase of products and services via voice assistants such as Google Assistant, Amazon’s Alexa, and Apple’s Siri, will revolutionize how consumers and brands interact in ways not witnessed since the dawn of e-commerce. Read our research report to learn more.

Time to Talk – The future for brands is conversational

Consumers are adopting smart speakers an order of magnitude faster than they did the smartphone. The devices, and the voice assistants which inhabit them, will change shopping forever, creating a new era: Conversational Commerce. Read the paper to learn more.

Download the presentation from our breakout session: Let’s talk: Conversational Commerce gets a voice where Eric Mein discussed Capgemini’s approach to building a voice-driven commerce strategy and the capabilities needed to address changing customer behaviors.


Connect with one of our Adobe team experts:

  • Sree Vadakkepat, DCX Global Ecosystem Alliance Lead
  • Mark Taylor, Chief Experience Officer
  • Eric Mein, Global Digital Alliances Leader
  • Sumit Uppal, Practice Lead, Content and Marketing Technology
  • Hemant Chandrika, Adobe Alliance, Financial Services, Banking & Insurance

Event details

March 25, 2018
March 29, 2018
Las Vegas