How OutSystems Agent Workbench empowers intelligent agents at scale

Transforming AI from Concept to Execution 

Artificial Intelligence (AI) is no longer a futuristic idea; it’s a business imperative. Yet many organizations struggle to move beyond pilots and proofs of concept. The real challenge lies in scaling AI across the enterprise in a way that delivers measurable impact. Belgium ranks among the top 3 countries in Europe for enterprise AI adoption, with 24.7% of companies already using at least one AI application—well above the EU average of 13.5%. This rapid uptake is driven by a strong knowledge economy and a pragmatic approach to digital transformation. Source: acerta.be

Why Intelligent Agents Are a Game-Changer 

Traditional AI solutions often operate in isolation, disconnected from core business systems. Our technology partner OutSystems offers a breakthrough solution with OutSystems Agent Workbench . It enables businesses to build, deploy, and orchestrate intelligent agents using a low-code approach, making enterprise-wide AI adoption faster, smarter, and more sustainable. 

“Enterprise AI doesn’t have to be complex. Agent Workbench makes it scalable, flexible, and ready for action.”

What Is OutSystems Agent Workbench? 

Agent Workbench is a platform that simplifies the creation, deployment, and management of AI agents, acting as a centralized development hub for building intelligent systems that can: 

• Reason, plan, and act autonomously 
• Collaborate with humans and other agents 
• Adapt to changing business conditions 
• Integrate seamlessly with existing systems 

This tool redefines how AI is embedded into enterprise workflows, bringing intelligence directly into the heart of operations. 

OutSystems Agent Workbench changes that by enabling intelligent agents to work within your existing infrastructure. 

Here’s how it drives value: 

• Smarter Automation
  Agents can handle repetitive tasks like onboarding, inventory updates, and compliance checks—freeing up teams for strategic work.
• Human-AI Collaboration
  Agents don’t just automate—they coordinate. They work alongside people and other agents to create responsive, adaptive workflows.
• Seamless Data Integration
  Agents leverage your existing data—customer records, product catalogs, knowledge bases—without requiring a complete overhaul.
• AI Tool Flexibility
  Choose the AI models and platforms that align with your strategy. Agent Workbench supports a modular, provider-agnostic approach.
• Built-In Governance
  With monitoring and safeguards, you maintain full control over agent behavior and decision-making.
• Fast Time to Value
  Because it integrates with your current systems, Agent Workbench delivers quick wins without long implementation cycles.

Capgemini + OutSystems: Your Partner in AI Transformation 

At Capgemini, we combine deep expertise in AI, low-code development, and enterprise systems to help you unlock the full potential of OutSystems Agent Workbench. Whether you’re starting with a single agent or scaling an entire ecosystem, we guide you from strategy to execution. 

Ready to Move from AI Ambition to AI Execution? 

Let’s explore how intelligent agents powered by OutSystems Agent Workbench can transform your business. Contact us to start your journey toward scalable, enterprise-grade AI. 

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_{https://www.acerta.be/en/inspiration/using-artificial-intelligence-in-the-workplace-belgian-companies-in-top-3-in-europe}