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Connected products

Technology and connectivity are redefining product potential

This is enabling new business models, and transforming the user experience across every industry, from automotive with connected and autonomous cars, to med tech with remote health monitoring, to smart home services and more.

As products become increasingly connected, companies need to shift to intelligent ecosystems that prioritize ongoing customer relationships and where the physical device is only one of the delivery components. This requires rethinking the way they define, develop, manufacture, distribute, and support products.  

We have extensive expertise and accelerators to help organizations develop connected products while balancing desirability, viability, sustainability, and feasibility for optimal cashflow results.

Capturing hearts and revenues

Businesses that have taken advantage of fully connected products are realizing tremendous financial gains and reporting improved customer experience, reduced cost of servicing, and accelerated research and development.  

We enable these outcomes by:

  • Aligning the monetization models with the user journeys,
  • Leveraging physical and digital multi-disciplinary teams of experts along with the relevant industry partnerships,
  • Supporting the new product introduction, MVP launch, and scaling activities.  

Our innovative approach to connected products enables enthusiastic user adoption and fast time-to-market, leading to increased revenue.

Meet our experts

Roshan Gya

CEO of Capgemini Invent
Roshan Gya has been appointed CEO of Capgemini Invent, the digital innovation, consulting and transformation brand of the Capgemini Group, in January 2023. He is a member of the Group Executive Committee.

William Rozé

CEO of Capgemini Engineering and Group Executive Board Member
William Rozé has been CEO of Capgemini Engineering since 2021. He joined the Group Executive Board in 2022. Prior to this, William was a member of the Altran Group’s Executive Committee from 2015 and Executive Vice-President in charge of Europe.
Charlotte Pierron-Perlès

Charlotte Pierron-Perlès

EVP, Managing Director of Intelligent Industry and Head of Intelligent Industry France

Pierre Bagnon

Executive Vice President, Global Head of Intelligent Industry Accelerator
Pierre is Head of Capgemini Intelligent Industry. As an Industry 4.0 expert, he focuses on the digital and sustainable transformation of the industry, including intelligent operations, intelligent product and services, and digital continuity, notably for the automotive, industrial goods, consumer goods, and life sciences sectors. In addition, he leads the Capgemini Gigafactory practice. Prior to Capgemini, Pierre served as an executive at Bosch.

Nicolas Rousseau

Chief digital and manufacturing officer, Capgemini Engineering | Group Offer Leader, Intelligent Products & Services | Executive Vice-President
Nicolas Rousseau enables the intelligent industry. He brings his holistic view on technologies and business to work with companies to successfully imagine, build and operate new products and services. He has helped businesses transform, orient their R&D, reinvent their manufacturing and run customer experiences across the globe, in all industries.