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AI made real

In a world shaped by algorithms and automation, we believe the true power of AI lies not in replacing humans, but in enriching their everyday lives – helping people live, work, and connect in more meaningful ways. 

Our mission is to help organizations unlock the full potential of artificial intelligence by keeping people at the center. Whether it’s streamlining business operations, making public services more accessible, or creating inclusive digital experiences for people with different needs – we believe AI should serve real human needs and improve everyday life for everyone.  

We don’t just build models. We build AI that helps people thrive in everyday moments. 

€2B
invested in AI
150K+
trained in Gen AI
25
strategic AI partners

What it really looks like

This is how AI breaks barriers

With Telenor AI Factory at its core, BabelSpeak enables secure, multilingual collaboration. As AI bridges language gaps, humans build trust and focus on meaningful connections.​

Together, we drive innovation.

How can we make AI real – together

AI is reshaping how organizations operate, innovate, and grow. With the rise of generative and agentic AI, leaders must move from experimentation to enterprise-wide transformation.  

To cater this need, Capgemini created Resonance AI Framework that guides you through every phase; strategy, governance, integration, and scale. We help you align AI with business goals, build trusted data foundations, and embed AI across operations, products, and customer experience. 

From vision to value, we’re your partner in:

  • Strategy and governance: Define your AI ambition, align stakeholders, and build a roadmap grounded in business priorities.
  • Data and infrastructure: Established trusted, scalable foundations for AI success.
  • AI-driven experience: Transform customer engagement, product innovation, and go-to-market strategies.
  • Operational excellence: Reinvent process with intelligent automation and agentic systems.
  • IT-evolution: Modernize legacy systems and accelerate development with AI-powered engineering.

Let’s join our forces and build AI that delivers real impact, for today and tomorrow.

Piloting the future of public services – Tampere takes a strategic approach to AI

The city of Tampere set out to explore the potential of AI solutions to improve municipal services and enhance services for businesses and residents

Read more

This is what intelligent solutions really look like

By tracking real-time health signals to catch risks early, we empower timely care and give people more moments with the ones they love.

This is what AI really looks like

By using learning models to detect the hidden causes of river blindness, we’ve helped protect the next generation’s right to play.

This is what geospatial data really looks like

By analyzing data tied to specific geographic locations, we help indigenous groups safeguard endangered buffalo populations and their habitats.

Research & insights

Point of view

Agentic AI powered by integration
Capgemini Research Institute

Harnessing the value of AI: Unlocking scalable advantage

capgemini-research-institute
AI and Gen AI in business operations - banner
Point of view

AI agents for shoppers: Rise of agentic AI in retail experiences
Capgemini Research Institute

AI and Gen AI in business operations

capgemini-research-institute

Meet our experts

Caroline Wilhelmsen

Caroline Wilhelmsen

Vice President, Managing Director Capgemini Insights & Data Norway Denmark
Hans Kristiansen

Hans Kristiansen

Managing Solution Architect – Insights and Data, Capgemini
Hans is a highly experienced consultant with 25 years of experience delivering business intelligence solutions using the Microsoft technology stack. He excels at connecting business stakeholders and IT. As the advisor, project manager, architect, or performing consultant, Hans is genuinely committed to creating value for customers through innovative solutions. He helps customers make faster decisions with more confidence by creating a data-driven culture that enables people to quickly move from insights to action. Hans keeps projects focused on the secure delivery of insights within the flow of work to guide people to do their best work and deliver better outcomes.
Marius Nilsen

Marius Nilsen

Go-to-market lead | Director at Capgemini Insights & Data
Marius Nilsen is the Go-to-Market Lead for Insights and Data in Norway, responsible for driving business development for a team of 200 talented professionals specializing in data and AI, with the support of many more globally. Marius started his career with Capgemini 10 years ago as a data scientist having studied probability mathematics at the University of Oslo. He greatly value the continuous opportunities for career growth and the dynamic team spirit, full of energy and boldness in exploring new ideas.
Sofie Zimmer

Sofie Zimmer

Business Analyst
Sofie is a Managing Business Analyst with over 5 years’ experience with different projects related to data. A passion for having the right data to the right time, has brought her to gaining expertise on master data management, data governance and data quality. Working within this field of data, she helps customers to digitalize and improve their business processes, through interdisciplinary competences within business, IT and data
Robert Engels

Robert Engels

Global CTIO and Head of Lab for AI Futures and Insights & Data
Robert is an innovation lead and a thought leader in several sectors and regions, with a basis in his role of Chief Technology Officer for Northern and Central Europe in our Insights & Data Global Business Line. Based in Norway, he is a known lecturer, public speaker, and panel moderator. Robert holds a PhD in artificial intelligence from the Technical University in Karlsruhe, Germany.
Kjetil Eritzland

Kjetil Eritzland

Principal Solutions Architect, Insights & Data
Kjetil Eritzland is a data and solutions architect in Capgemini’s Insights & Data organization. Kjetil has been in the field of data management for more than 25 years and has extensive experience from large projects and various industries across Europe. He is passionate about innovating around data, enjoys working to bring data management closer to the business, and is promoting best data management practices also in his spare time as a board member in DAMA.
Martin Lam

Martin Lam

Head of Technology, Principal Solutions Architect, Capgemini Insights and data, Norway
Martin has long experience in Business Intelligence, Data warehousing, Data platform and Analytics. He has competence in many areas from architecture, data modelling to design of solutions for business insights, balanced scorecards, advanced analytics, AI and reporting. He has worked with many database technologies, ETL tools, reporting tools and Cloud platforms Azure, AWS, Google Cloud and Snowflake.

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