Business Services

Transforming your business operations to deliver the Frictionless Enterprise


The Frictionless Enterprise

Learn about our services

Transform your finance operations

Unlock value from your F&A function through frictionless, AI-enabled finance operations

Retain and engage your employees

Raise the value of your HR function by enhancing your employee experience and performance

Optimize your supply chain and vendor performance

Create a real-time operating and decision-making environment through automating your systems

Enrich your customer interactions

Deliver a frictionless, personalized, digital-first customer experience

Unlock value through intelligent automation

Build a digitally augmented workforce at scale through leveraging intelligent automation

Reimagine your core insurance processes

End-to-end insurance services to enable growth, increased customer experience and efficiency

Manage your risk and compliance effectively

Enhance your reputation and ensure compliance through real-time monitoring and analysis

Gain more insights from your business analytics

Harness insights and data generated by your customers, operations, and supply chain

Understand our technologies

Enabling technologies

Our strong technology heritage and expertise delivers highly innovative solutions with a very...

Partner technologies

Our strong technology heritage and expertise delivers highly innovative solutions with a very...

Explore our insights

Thought Leadership

A compilation of thought leadership by our network of experts.

Awards & Rankings

A repository of our analyst and industry recognition and accolades

Analyst Thought Leadership

Collected thought leadership by our analysts

Read our success stories

Four Seasons reimagines its Finance and Accounting function

Four Seasons and Capgemini targeted standardization, delivery excellence, change management,...

Messer Gases develops a new approach to collections

In partnership with Capgemini, Messer Gases improves the effectiveness of its credit-to-cash...

AECOM engineers a digital platform for growth

In partnership with Capgemini, AECOM implements a global set of standardized, digital F&A...

Transforming Finance for Goodman Fielder

Goodman Fielder achieves value beyond cost savings while transforming its finance processes.

HP Inc. reinvents its sales compensation function

HP Inc. and Capgemini implement end-to-end transformation of HP’s sales compensation...

Success Stories

Click here for a full list of our client success stories

Read our CR&S stories

CR&S

Corporate, responsibility, and sustainability stories from across the Business Services...

Explore our latest offer

Crisis care package offers

Pragmatic, turnkey solutions that deliver tangible business outcomes to mitigate the...

Talk to our experts

Lee Beardmore

I have spent over two decades advising clients on best strategies for technology adoption. I am currently leading the push in AI and intelligent automation for Capgemini’s Business Services. I am a computer scientist by education, a technologist at heart, and can offer a wealth of cross-industry experience to my clients.

Jörg Junghanns

Operations Transformation, Supply Chain Digitization

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