In today’s volatile global environment, supply chains are under more pressure than ever.

From geopolitical tensions and economic instability to climate disruptions and rapid technological change, organizations are rethinking how they design, operate, and future-proof their supply chains.

The latest report from the Capgemini Research Institute explores how organizations are embracing the new-gen supply chain – one that is agile, sustainable, and powered by AI. Drawing on insights from 1,000 senior executives across 13 countries and four key sectors, the report offers a roadmap for building intelligent, end-to-end ecosystems that deliver resilience, efficiency, and long-term value. Key findings include:

  • New-gen supply chain is a top priority: 70% of executives rank it among the top three tech trends for 2025, while transformation progress has grown from 54% in 2022 to 72% in 2025.
  • AI and agentic systems are reshaping operations: 67% of executives believe agentic AI will boost productivity, and 58% say it will transform supply chain frameworks.
  • Sustainability drives efficiency: 76% of organizations have a comprehensive supply chain sustainability strategy, and over three-quarters agree that sustainable practices reduce costs and deliver long-term business value.
  • Cybersecurity and tariff sensitivity are rising concerns, leading organizations to invest in real-time threat monitoring, supplier diversification, and tariff mitigation strategies to protect operations and margins.

New-gen supply chain is essential for supply chain leaders, as well as business executives in strategy, operations, procurement, sustainability, and technology roles. To build a future-ready supply chain, organizations must:

  • Embrace resilience as an ongoing strategic priority
  • Stay ahead of threats with active risk management
  • Strengthen governance and ensure human-centered agentic AI implementation
  • Collaborate to build sustainable and competitive supply chains
  • Enable robust data foundations through AI and implement cybersecurity protocol throughout the value chain
  • Encourage cross-functional alignment and co-create solutions with suppliers.

To explore how organizations are navigating disruption and building agile, sustainable, and AI-powered supply chains, download the New-gen supply chain report today.