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Generative and agentic AI set to transform customer service into a strategic value driver for businesses

Mar 13, 2025
Reports

Retail banks face a loyalty crunch as card experience leaves customers underwhelmed

Mar 11, 2025
Awards and recognition

Capgemini recognized as a ‘Leader’ in SAP services by independent research firm

Mar 4, 2025
Reports

Seven in ten businesses want simplified customer experience from telecom providers

Mar 3, 2025
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Key information about Capgemini

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Latest research and insights

Innovation

The B2B pulse
27 Feb, 2025
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Intelligent industry

The battery revolution
27 Feb, 2025
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Innovation

TechnoVision 2025: Applying TechnoVision
18 Feb, 2025
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Data and AI

The consumer of next gen data infrastructure…is AI
3 Feb, 2025
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Inside stories

Future-shaping projects

Hunting for dragons

Sarah Gonçalves wasn’t always a data engineer. She began her career as an archaeologist, unearthing the secrets of the past in sites across France before retraining as a data engineer. She brings the same curiosity to her new vocation at Capgemini, using artificial intelligence (AI) to uncover what lies beneath the surface.

Environment

Sustaining a national wonder with AI

Life at Capgemini

Building bridges

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Otto Backer Solberg

Communication Manager Capgemini Norway