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INtelligent people Operations

Put your people at the center of your HR proposition with digital platforms that give them a frictionless experience.

Our Intelligent People Operations helps you deliver an intelligent and frictionless “consumer-grade” people experience – while transforming the way you address your talent and workforce challenges.

Our offer puts employees at the heart of the solution, across your talent acquisition, HR administration, payroll, and HR analytics functions, to deliver strong and sustainable value to your business. This includes 35-40% increase in productivity, over 95% first contact resolution, and 30% less queries.

“We have recognized Capgemini as a leader for exhibiting high capability in delivering value to clients. Capgemini offers solutions for organizations to become agile in managing talent.”

NelsonHall

Enhance the value of your HR function by delivering a frictionless people experience.

Deliver a frictionless people experience through implementing next-generation HR operations.

Capgemini’s Intelligent People Operations solution puts your individual employee at the center of your HR value proposition. By moving away from a process-centric approach to one that deploys digital platforms, we help you deliver an intelligent, frictionless experience for your people, while transforming the way you address your talent and workforce challenges:

  • An intelligent and frictionless, “consumer grade” people experience
  • Increased productivity
  • Increased adoption of digital skills
  • Increased flexibility to scale operations via robust program
  • Enhanced optimization of resources and human capital

What we do

Enhance the value of your HR function by delivering an intelligent, frictionless people experience.

Capgemini’s Hire-to-Retire HR Services put your people at the center of your HR value proposition, across your talent acquisition, HR administration, payroll, and HR analytics functions to deliver strong and sustainable value to your business.

By moving away from a process-centric approach to one that deploys digital platforms, our offer helps you deliver a frictionless experience for your employees, while transforming the way you address your talent and workforce challenges.

Our services include HR Advisory and Digital Services, Digital Employee Helpdesk, Frictionless HR Operations, Digital Learning and Knowledge Services – and together drive a frictionless, “consumer-grade” employee experience, up to 40% increase in productivity, over 95% first contact resolution, and 30% less queries.

Deliver multimodal, blended learning with this next-generation learning platform.

Capgemini’s Intelligent Learning Operations is a frictionless and comprehensive suite of quick-to-activate learning platforms and integrated service management.

It includes a digital content factory that designs, builds, curates, and delivers multi-modal content to learners; Intelligent Learning Operations, a next-generation Business Process-as-a-Service (BPaaS) HR operation; next-generation learning platforms that support operations, content library and curation, and learner access delivered by Capgemini’s partnership ecosystem; and learning supply chain management, to make the most of your learning vendor value chain and deliver enhanced value.

Benefits include up to 50% efficiencies in learning operations, and savings of up to 40% in your cost-to-serve.

    A leader in NelsonHall’s cloud-based HR transformation

    Recognized for our ability to meet clients’ future HR requirements and deliver immediate cloud transformation benefits for the 2nd year running.

    A leader in Nelson Hall’s learning services

    This recognizes our ability to meet future client requirements, deliver immediate benefits and enable a client’s digital learning journey.

      Expert perspectives

      Business operations

      Frictionless HR and the future of work

      Stephan Paolini
      Apr 14, 2021

      Meet our experts

      Faisal Ramzan

      VP and Country Lead for Capgemini Invent Denmark
      Faisal Ramzan is Vice President and Country Lead for Capgemini Invent Denmark, an experienced, dedicated, and result-oriented management consultant with +22 years of successful consulting track record. Faisal has, among others, assisted some of Denmark’s largest companies in the intersection of business and technology with setting the strategic direction, optimizing the organization, and shaping large-scale transformations. Faisal is also a member of the Danish Senior Management Team and the Capgemini Invent SweDFi leadership team.