Transforming hubs from operational centers to strategic growth drivers through AI, automation, and data-driven insights

For years, enterprise organizations have looked to hubs to streamline and standardize administrative and back-office tasks. Now, with the support of advanced technologies, including AI, generative AI, and agentic AI, as well as robust data and analytics capabilities, hubs have the potential to move beyond transactional functions and take on a more strategic role in the business as the orchestrator of the digital supply chain ecosystem.

In our latest POV, Reinventing the enterprise hub, we explore how organizations can build upon their existing intelligent supply chain capabilities to create a hub of the future—an intelligent capability that leverages data-driven strategic insights, automation, and relentless digitization to unlock exponential cost savings and drive top-line growth.

In this POV, we’ll highlight how hubs of the future and intelligent CPG supply chain solutions can:

  • Drive customer satisfaction and loyalty through differentiated experiences, personalization and innovative products and services.
  • Enable seamless operations by integrating processes and data from different functions, including the supply chain, sales, marketing, and finance.
  • Activate data driven CPG supply chain strategies through enhanced enterprise-wide data sharing, data-driven decision-making, and intelligent operations.

“One aspect that was remarkable when we partnered with Capgemini on iOps was augmenting human workflows with advanced AI capabilities and intelligent automation tools. With this we could unlock the full potential and promise of our people, enabling them to focus on innovation and high-impact work that delights our customers.”

Juan Carlos Parada, Chief GBS Officer, Unilever

We will also explore:

  • The three sequential pillars of people, processes and technology that establish next-gen capabilities and enable autonomous supply chain ecosystems.
  • How hubs of the future will create new ways of working and redefine conventional roles within the organization.

Intelligent supply chain solutions that can support the technical requirements for establishing a future-proof, next-gen hub.

Download our PoV