Telecommunications

Each mobile generation delivers more—data, devices, efficiency, opportunity. But tapping into the full potential of Telco networks requires a shift in thinking, focusing not simply on what networks can do today, but what we can build with them tomorrow.


At Capgemini, we see networks as both the backbone of operations and the digital foundation from which innovation flourishes. It is at this intersection where we meet clients, helping them conquer complexity and inefficiency to unlock the next generation of digital solutions that can accelerate transformation.

We welcome you to the Innovation Generation (iG), where smarter networks spark brighter innovation.

Welcome to innovation generation

    Tet improved the customer experience through automation

    Partnering with Capgemini, Tet implements the Vlocity cloud software and introduces automation into its customer service and order fulfillment processes to further enable innovative offerings to reach the market faster and increase satisfaction for both customers and employees

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    Smart Axiata unlocks next-gen ERP capabilities with SAP S/4HANA®

    By working with Capgemini, Smart Axiata embarks on an ambitious digital transformation journey that elevates its ERP capabilities and streamlines its business processes with SAP S/4HANA®

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    Celcom develops a modern digital customer journey

    With agile ways of working, Celcom developed new front-end channels and initiated a cultural transformation to become a more digital business

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      Research and insights

      Report

      Why and how the telecom sector should accelerate its autonomous networks journeys
      Point of view

      6G for the hyperconnected future
      Report

      Cloudification of networks

      The path to net zero for telcos

      The telecoms industry has a significant environmental impact today – and it’s predicted to rise in the years to come. We can help.

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      Meet our industry leader

      Praveen Shankar

      Global Head of Telecommunications
      With more than 20 years of experience in the Telecommunications industry, Praveen has been at the forefront of navigating the journey to unlock the next generation of digital solutions and accelerating transformation in Telecoms. Over the course of his career he has developed a proven track record of driving transformation, delivering innovative business solutions, increasing revenues, and creating value for clients and partners.

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