2020 has been a year of disruption across the retail industry; Retailers have faced challenges that have forced new innovative solutions, introducing new virtual shopping experiences to meet consumer demands.
This year’s NRF 2021 Chapter One virtual event is approaching with a focus on the Future of Retail. At Capgemini we believe to get the future you want, you must unlock the value of technology to transform your business.
Tune-in to join Capgemini experts at our Big Idea sessions where our Capgemini experts will candidly discuss the current retail landscape, challenges the retail industry faces, and the forward-looking and innovative solutions retailers have implemented (and plan to implement) during these unprecedented times.
Capgemini Big Idea Sessions:
Tuesday, January 12 | 1:00 pm–1:30 pm ET
In today’s current reality, retailers face the same pre-pandemic challenges but now experience new complexities when predicting future demand by consumers. It’s no longer only planning space-aware assortments, it’s consumer-centricity and experience delivery at the intersection of available space, in-demand product, and specific locations. Learn how retailers can leverage data, analytics, and AI to deliver the shopping experience of tomorrow.
Thursday, January 21 | 1:00 pm–1:30 pm ET
Founding partners Capgemini, The Drum, and SharpEnd look forward to previewing CornerShop, a live store in London that transforms retail shopping and customer engagement for the “new normal.” Using the latest technologies, we have reimagined shopping experiences for food, drink, and fashion and can’t wait to start testing these with our customers.
Thursday, January 21 | 2:45 pm–3:15 pm ET
Hear Liam Durbin, CIO and Director of Enterprise Solutions, Kimberly Frey at T. Marzetti describe their experiences with our Industry Path solution for SAP S/4HANA, which enabled it to become a Retail Renewable Enterprise – a company that’s constantly able to adapt and grow. The result? Functional improvements every six months, a boost to business, an end to technical debt, and the opportunity to exceed customer expectations, unlock further value, and outpace the competition.
Bonus Content with SAP: The evolution of the grocery experience in a post COVID world
Tune in as our Capgemini experts Lindsey Mazza, Global Consumer Products and Retail Domains Lead and John Waymire, VP Consumer Products, join SAP’s Randy Evins, Industry Executive Advisor, to discuss the rise of omni-channel in grocery and the impact the pandemic has had on customer experiences and behaviors. Watch now.
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