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Intelligent business operations

Digital Global Enterprise Model

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A digital business transformation platform that delivers the Frictionless Enterprise.

Capgemini’s renowned Digital Global Enterprise Model (D-GEM) platform encompasses the tools and techniques for reshaping and streamlining your business processes to deliver increased efficiency, faster time to market, and an enhanced, customer-first, user experience. In turn this enables your organization to transition to – what we call – the Frictionless Enterprise.

D-GEM

Starting your organization’s frictionless journey.

By dynamically adapting to your organization’s circumstances to address each and every point of friction in your business operations, D-GEM enables your organization to augment its technology and processes, as well as changing the culture and mindset to reduce inefficiencies to a minimum.

Achieving operational excellence in the digital age

In short, D-GEM provides a complete overview of your processes, guiding the right digital operating model for your organization and accelerating the transition to frictionless, future-proof processes in a systematic and structured way. This enables you to remain competitive in a rapidly changing, digital business context.

The application of our D-GEM platform enables us to respond rapidly to your changing requirements and deliver specific business outcomes in a value-focused way. This helps shape the future of your organization’s business operations across five key areas: Intelligence, Workforce, Proximity, Controls, and Technology.

The Frictionless Enterprise-blockchain for the supply chain

Learn more about the Frictionless Enterprise with our Intelligent Business Operations.

About authors

Manuel Sevilla

VP, Chief Digital Officer at Capgemini Business Services
I advise my customers to move to a new world with radically faster time-to-market, new business models, new ecosystems and new customer expectations. I help our clients adopt domains such as cloud, cloud-native, AI, blockchain and DevOps.

Lee Beardmore

Expert in Automation Technology, Innovation Strategy, IT Transformation
I have spent over two decades advising clients on best strategies for technology adoption. I am currently leading the push in AI and intelligent automation for Capgemini’s Business Services. I am a computer scientist by education, a technologist at heart, and can offer a wealth of cross-industry experience to my clients.