AI made real

In a world shaped by algorithms and automation, we believe the true power of AI lies not in replacing humans, but in enriching their everyday lives – helping people live, work, and connect in more meaningful ways. 

Our mission is to help organizations unlock the full potential of artificial intelligence by keeping people at the center. Whether it’s streamlining business operations, making public services more accessible, or creating inclusive digital experiences for people with different needs – we believe AI should serve real human needs and improve everyday life for everyone.  

We don’t just build models. We build AI that helps people thrive in everyday moments. 

€2B
invested in AI
150K+
trained in Gen AI
25
strategic AI partners

What it really looks like

This is how AI breaks barriers.

08:05 AM | Oslo, Norway

With Telenor AI Factory at its core, BabelSpeak enables secure, multilingual collaboration. As AI bridges language gaps, humans build trust and focus on meaningful connections.​

Together, we drive innovation.

This is what uptime AI really looks like.​

06:15 AM | São Paulo, Brazil

AI enabled SKF’s smart maintenance systems don’t just monitor, they collaborate. Supporting both operators and leadership, they drive faster fixes, fewer stoppages, and smarter decisions. ​
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Fewer stoppages. Faster fixes. Smarter decisions.​

This is how AI really builds trust.

08:05 AM | Oslo, Norway

When the Red Cross needs to communicate securely with vulnerable people, AI-powered BabelSpeak breaks down language barriers, enabling real-time, multilingual conversations that truly connect.

Saving lives. Breaking down barriers.

How can we make AI real – together

AI is reshaping how organizations operate, innovate, and grow. With the rise of generative and agentic AI, leaders must move from experimentation to enterprise-wide transformation.  

To cater this need, Capgemini created Resonance AI Framework that guides you through every phase; strategy, governance, integration, and scale. We help you align AI with business goals, build trusted data foundations, and embed AI across operations, products, and customer experience. 

From vision to value, we’re your partner in:

  • Strategy and governance: Define your AI ambition, align stakeholders, and build a roadmap grounded in business priorities.
  • Data and infrastructure: Established trusted, scalable foundations for AI success.
  • AI-driven experience: Transform customer engagement, product innovation, and go-to-market strategies.
  • Operational excellence: Reinvent process with intelligent automation and agentic systems.
  • IT-evolution: Modernize legacy systems and accelerate development with AI-powered engineering.

Let’s join our forces and build AI that delivers real impact, for today and tomorrow.

Piloting the future of public services – Tampere takes a strategic approach to AI

The city of Tampere set out to explore the potential of AI solutions to improve municipal services and enhance services for businesses and residents

Read more

This is what AI really enables.

01:32 PM | Sundsvall, Sweden

By using AI we detect early signs of diseases and help foresters proactively manage vast areas – decade after decade. Ensuring a sustainable future for generations to come.

This is what AI predictions really looks like.

04:41 PM | Umeå, Sweden

We help teams in intensive care units reduce manual work and improve planning, freeing up time for what matters most. Caring the humans in their most vulnerable moments.

This is what AI in manufacturing really delivers.

09:28 AM | Jönköping, Sweden

We use AI to help manufacturers boost efficiency, quality, and agility – reducing costly stoppages, improving planning, and enabling fast responses to market shifts. Delivering high-quality products exactly when you need them.

This is what intelligent solutions really look like.

By tracking real-time health signals to catch risks early, we empower timely care and give people more moments with the ones they love.

This is what AI really looks like.

By using learning models to detect the hidden causes of river blindness, we’ve helped protect the next generation’s right to play.

This is what geospatial data really looks like.

By analyzing data tied to specific geographic locations, we help indigenous groups safeguard endangered buffalo populations and their habitats.

Research & insights

Point of view

Agentic AI powered by integration
Capgemini Research Institute

Harnessing the value of AI: Unlocking scalable advantage

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AI and Gen AI in business operations - banner
Point of view

AI agents for shoppers: Rise of agentic AI in retail experiences
Capgemini Research Institute

AI and Gen AI in business operations

capgemini-research-institute capgemini-research-institute

Meet our experts

Caroline Wilhelmsen

Caroline Wilhelmsen

Vice President – Head of Insights and Data Norway, Capgemini
Caroline is an experienced project manager with a burning commitment to digital and innovative solutions to streamline and improve. She is process-oriented, analytical, and innovative with a genuine commitment to getting people and teams to perform in the best possible way. Today Caroline leads a unit of 140 consultants where they assist customers with how they can become more data- and insight-driven.

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