Fast-tracking agentic AI adoption to unlock new levels of performance and growth.

The Capgemini Agentforce Factory helps organizations revolutionize front-office operations by trailblazing agentic AI. We harness data and generative AI, enabling clients to deliver seamless, scalable, and human-centered experiences.

Recognized as the leading service provider in AI services (Forrester 2024), we are ideally positioned to help clients harness the huge potential of the Salesforce Agentforce platform across any customer touchpoint or part of their organization.

Investing in Gen AI

We continually invest in our AI services. As an official launch partner for Agentforce, we work with Salesforce to ensure the technology is successfully deployed and ready to solve end-to-end business challenges.

Our Agentforce Factory draws on the expertise of more than 3000 AI specialists and 50,000 AI-enabled engineers. Building on 18+ years as a Salesforce partner, we’re equipped to accelerate AI adoption and make Agentforce more accessible.

Agentforce Factory — bringing real-world applications to life

Our Agentforce Factory enables clients to rapidly draw value from their generative AI investments, explore more complex use cases, and solve business challenges. It is a pragmatic, low-risk starting point for companies looking to automate processes and enhance customer experience.

The Agentforce Factory achieves this by:

  • Serving as a hub for clients to explore real-world applications of Agentforce through interactive demos, hands-on training, and expert guidance
  • Helping businesses navigate the complexities of AI-driven use cases and ensure that it can integrate seamlessly with an organization’s tech stack
  • Showcasing pre-built AI agents tailored to different industries.

Utilizing the Capgemini Agentforce Factory, you can make Agentforce the connective tissue between your teams and systems. You will drive stronger coordination and collaboration across the front and back office, enabling teams to unlock far greater value, transforming workflows and achieving the high-impact results that the tool was designed to deliver.

Read more about our Agentforce Factory in the Rise of agentic AI .