FROM CRM TO AGENTIC ENTERPRISE

AI is moving faster than most organizations can absorb.

Agentic AI, autonomous workflows, new interaction models, evolving architectures, and growing expectations for business outcomes are reshaping the Salesforce ecosystem and the enterprise landscape.

At the Lausanne stop of the Agentforce World Tour, visit the Capgemini booth to step away from the noise and talk about what these changes mean in practice.

Whether you’re exploring Agentforce, modernizing your Salesforce platform, building a trusted data foundation, or defining your AI strategy, we’d love to exchange ideas.

Register now

For years, digital transformation focused on bringing users into applications.

How would the coming wave of transformation be different?

Customers, employees and partners increasingly expect interactions to happen naturally through the channel that is most convenient for them. AI agents are becoming a new way to access information, trigger processes, and complete business tasks.

Applications are becoming the engines that deliver data, context, and action behind every interaction.

Capgemini is pleased to help you answer this question: “How do we redesign the enterprise when AI becomes new to access and act on the business?”

This is where your journey from CRM to the Agentic Enterprise begins.

THE FOUNDATION OF AI IS TRUSTED DATA

Most organizations do not struggle with AI technology. They struggle with data.

AI can only be effective when it has access to trusted, connected and governed information across the enterprise.

Disconnected applications, siloed data sources, and inconsistent governance create limits that no AI model can solve on its own.

At Capgemini, we help organizations build the foundation required to scale AI across the enterprise.

Data & AI Platforms

To create intelligent customers, employees, and business experiences.

MuleSoft & Informatica

To establish data quality, governance, master data management, and trusted business context.

Together, these capabilities create a connected ecosystem where data becomes accessible, contextual, governed, and ready for action.

SEE IT IN ACTION

Join us for practical discussions and live demonstrations showing how organizations can move from isolated AI initiatives to enterprise-wide business value.

Explore how:

  • AI agents leverage trusted business context to make better decisions
  • Connected enterprise data enables more accurate and effective AI interactions
  • Integration across Salesforce and the wider enterprise creates seamless business processes
  • Governance and data quality improve AI reliability, compliance and trust
  • Organizations can turn AI from experimentation into measurable business outcomes
  • Salesforce evolves from a standalone application into a core platform powering enterprise-wide interaction

Come and see how to create an environment where people, data, applications, and AI work together effectively.

MAXIMIZING THE ROI OF AI INVESTMENTS

Many organizations have already invested in AI, automation, and digital platforms.

The challenge now is turning those investments into a measurable business value.

Success depends on more than AI models.

By bringing together Salesforce, Agentforce, MuleSoft, Informatica and Capgemini’s AI expertise, organizations can unlock the full value of their data estate and accelerate outcomes across sales, service, operations and customer experience.

The future is not just AI. It’s trusted data, connected platforms, and intelligent action working together.

Register now