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HFS Research recognizes Capgemini as a market leader in F&A services

27 Oct 2023

Capgemini has been recognized as a Market Leader in HFS Research’s Horizons Report for Finance & Accounting Service Providers 2023, due to its ability to prioritize client value through its unique Connected Enterprise approach and outcome-driven methodologies.

Amid continuing economic headwinds and digital innovation, the finance and accounting (F&A)
landscape continues to rapidly evolve from being a mere back-office office function into a strategic one – with the finance function rapidly emerging as one of the key value drivers for achieving strategic goals.

The HFS Horizons: F&A Service Providers, 2023 report assesses the innovation and value potential of F&A service providers’ capabilities across three distinct Horizons:

  • Horizon 1 (Disruptors) – Drives functional transformation by driving cost reduction, speed, and efficiency, while also measuring business outcomes at the functional level
  • Horizon 2 (Enterprise Innovators) – Features everything from Horizon 1 as well as the ability to drive a OneOffice mindset with real enterprise-level business outcomes, while measuring business outcomes at the enterprise level
  • Horizon 3 (Market Leaders) – Features everything from Horizons 1 & 2 as well as the ability to drive a OneEcosystem approach, while finding new sources of value and measuring outcomes at the ecosystem level.

HFS Research has recognized Capgemini as a Horizon 3 Market Leader in F&A services, due to its:

  • Robust value proposition – Capgemini’s Connected Enterprise approach makes it easier to transform ecosystems and invest in BPS transformation, leading to broader business gains
  • Tangible growth – It has developed a value framework focusing on six strategic dimensions: revenue, cost improvement, working capital, risk and compliance, sustainability, and workforce, which makes it easier for its CoE to commit to client outcomes
  • Proven key differentiators – Including absorbing risk and investment, a carbon management service that supports CFOs in their ESG efforts, and a Transformation Innovation Office that drives innovation and governance to realize client outcomes
  • Enhanced outcomes – It has achieved approximately 65% auto-cash ratio improvement and a 20% (O2C) reduction in manual work through SAP S/4HANA transformation
  • Significant satisfaction levels – Customers prefer Capgemini for its customer-centricity, service delivery quality, domain expertise, collaboration ability, and its focus on talent while its partners appreciate its agility, skilled resources, commitment to outcomes, and F&A know-how.

“Capgemini emerged as Horizon 3 Market Leader in our inaugural F&A Horizon study, in part due to the investments it is making to drive more business value and outcomes in F&A engagements. Frameworks and practices such as its Value Office, and Transformation and Innovation Office are all designed to help Capgemini partner with clients, commit to outcomes, and evolve from delivering not just cost and efficiency gains, but becoming a partner for growth and innovation as a part of its connected enterprise approach.”

Reetika Fleming, Executive Research Leader, HFS Research

Learn how Capgemini’s Frictionless Finance solution transforms your finance function into one that drives frictionless, enterprise-level outcomes, enhanced efficiency, and top-line growth to your business.

Please write to us at if you would like to receive a copy of the final report.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

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