Head of Group Delivery and Quality
Member of the Group Executive Committee

Billie Major was appointed Head of Group Delivery and Quality at Capgemini and Member of the Group Executive Committee in October 2026. In this role, she is responsible for strengthening delivery excellence and quality across the Group, helping ensure consistent, high-quality outcomes for clients while supporting Capgemini’s continued growth and transformation.

Since joining Capgemini thirty years ago, Billie has held a wide range of leadership roles across major client accounts in the public sector, automotive, retail, life sciences and financial services industries. Most recently, she served as Chief Operating Officer of Capgemini’s UK business, where she helped drive operational performance, business transformation and growth.

Throughout her career, Billie has built a strong track record of delivery excellence, leading large and complex transformation programs while helping to secure and grow strategic client relationships.

Billie is also committed to developing people and future talent, at Capgemini and outside. Alongside her role at Capgemini, Billie chairs the University of Birmingham Business School Advisory Board and has been recognized externally for her leadership, coaching and contribution to talent development.