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Empowered Sales

Why is your customer average order value lower than the benchmark? You could increase your sales, expand the range of customer channels, build long-term B2B relationships, and turn your average salespeople into star performers.

With Empowered Sales, we help you reinforce your salesforce efficiency while delivering a customer experience consistent with consumer-facing companies. We help you build and guarantee a consistent journey all along the customer lifecycle, responding quickly and effectively to customer needs and deepening customer engagement and loyalty.

We enable you to increase sales and enhance profitability, with optimised pricing, account management, self-service capabilities, and automated transactions.

“The modern buyer is digitally connected, socially engaged, and well informed. This means sales organisations need to transform their sales strategies, processes, and organisation structure. Organisations need to move from a seller-centric approach to an integrated and interdependent buyer/seller-centric approach. This approach will create a personalised, value-based experience leading to a fulfilling buyer journey, increased sales, and profitability.”

Wanda Roland, Global Offer Leader, Empowered Sales

What we do

We can help you optimise pricing to win key deals – and you can also avoid issues with longer sales cycles and lower deal velocity.

We help you improve the performance of your product and service portfolio, so as to offer more clarity and a new level of customisation that suits the size of your organisation. We enable you to implement a smart pricing strategy, so you can increase revenues and margins while remaining competitive.

We work with you to enhance your sales organisation while ensuring processes remain firmly customer-centric.

Sales strategy, AI, digital technology, and enablement need to work hand-in-hand through the sales journey to engage in a relevant way with their online customers.

Sales has shifted from in person, to remote, to a physi-digital model, a combination of both. Sales organisations now need to implement guided selling to combine unique experiences, insights and AI suggestions at every stage of every deal.

Guided selling is an integrated-interdependent buyer-seller centric process, typically implemented as software, designed to guide sellers through the entire sales cycle and increase pipeline visibility. Today istplaces data, AI, and technical solutions like eCommerce, CPQ, billing, and customer service capabilities as a means to help sales representative close their deals.

Our eBook guides you through the trends and challenges in sales transformation while highlighting the success stories.

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      Meet our experts

      Alex Smith-Bingham

      Expert in All Channel Experience, Customer Experience