Efficient and effective cash collection

As organizations expand their operations and drive top line growth, credit management becomes increasingly difficult. Many businesses find their credit-to-cash (C2C) cycle is inefficient and ineffective with barriers to payment at every step.

This is often due to a lack of transparency across the enterprise that hinders prompt payments and creates unwanted disputes. Such inefficiency is costly and ties up otherwise useful working capital.

“The Webcollect O2C Pro platform has been instrumental in helping my department gain efficiency” – Jill Accardo, Senior Manager of Collections and Dispute Resolution, Office Depot

Speed up your cash collection

Capgemini’s Webcollect introduces unprecedented levels of flexibility, industrialization and automation to accelerate your business’ cash collection, improving the efficiency of your entire cash collection process.

With years of finance and accounting experience, we recognize that cash collection is not a one-size-fits-all solution – different customer organizations need different approaches.

Reduce your operating costs and optimize your working capital

Webcollect’s core function is to remove the barriers to payment through a fully customizable, intuitive administration portal that can be used by customers, sales representatives and customer service employees in real time.

Webcollect includes automated collection, deduction, credit and cash modules, as required by your business. The tool maintains and records all the essential knowledge and information required to manage the relationship with your customer at payment time, ensuring they pay promptly, easily, and positively. 

Why Capgemini?

Capgemini’s Webcollect technology has been developed to help maximize the positive customer experience around collections and improve financial returns.

Webcollect delivers immediate, tangible results to your business, including:

  • 5–10 day reduction in days sales outstanding (DSO)
  • Up to 30% increase in cash collection
  • 30% improvement in productivity
  • 20% increase in cash collection efficiency.

Contact Business Services

To learn more about how our Webcollect solution can improve the efficiency of your entire cash collection process, contact: businessservices.global@capgemini.com