Let’s Get Radical

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Some government departments are working hard to achieve radical transformation in order to deliver improved government services, focusing on customer needs. However, in order to deliver true citizen centricity they will need to take a genuinely radical leap forward in achieving the digital agenda. This paper examines why and how.

Some government departments are working hard to achieve radical transformation in order to deliver improved government services, focusing on customer needs. However, in order to deliver true citizen centricity they will need to take a genuinely radical leap forward in achieving the digital agenda. This paper examines why and how.

lets_get_radical.pdf

File size: 3.93 MB File type: PDF

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