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For years, automotive companies have been working towards realizing a longstanding dream, in which selfdriving cars travel without interruption on public roads, carrying their passengers in comfort and safety to their destinations.
The Capgemini Research Institute identifies customer experience, operations, talent, and business model transformation as the four key pillars of digitally transforming an enterprise.
In this, the second in her blog series exploring AI for IT operations (AIOps), artificial intelligence expert Sindhu Bhaskaran defines optimum maturity models and use cases to support AIOps.