从最后一公里配送中创造价值

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在客户预期和商业现实之间达成平衡。

目前,对消费品和零售业灵活性的最大考验就在于最后一公里配送及相关服务(例如退货)。这些服务如今对客户体验至关重要,前所未有地决定着客户对品牌的选择。如今不仅需要将产品高效运往仓库,而且需要以同样高效的速度将商品派送给消费者或退还给商家。

如需了解详情,请下载白皮书,深入了解最后一公里配送服务的最新创新并探索公司如何才能把握机遇,令客户感到满意,同时不损害自身的商业利益。

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