Utilities

Global utilities are transforming mindsets and business models in the race to deliver net zero

The challenges facing the world’s utilities businesses are uniquely complex. But with electricity generation producing 40% of global CO2 emissions and water management another 10%, these organizations, alongside wind, solar and a resurgent nuclear sector, are playing a vital role in shaping a cleaner, more sustainable and resilient future for our planet.
They’re embracing digital thinking and collaborative innovation with skill and ingenuity, deploying game-changing technologies and the power of integrated data analytics and insights.  Modern, flexible, integrated infrastructure, networks and workforces are rapidly emerging.

Moving to a new energy world – the size of the challenge

By 2050:

75%
supply of all electricity from wind and solar sources
250
new nuclear power stations
125
million kms of transmission and distribution lines to grids

Capgemini supports organizations across today’s energy and utility landscape. We help them:

  • Develop comprehensive and holistic approaches to business transformation
  • Build strong technological foundations at scale
  • Adopt end-to-end digital mindsets
  • Maximize the power and impact of automation, AI and machine learning.

The results are breakthrough improvements against diverse KPIs, from enhanced customer engagement and satisfaction to productivity and bottom-line profitability, and, crucially, enduring reductions in carbon footprint.

What we do

Globally, we support a number of segments across the energy and utilities industry:

Today’s power grid operators have a vital role to play in the successful transition to the clean and sustainable energy future that we all want, and our warming planet desperately needs.

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Customer experience in energy retail

The digital revolution and the rapidly evolving aspirations of technology-empowered customers presents a unique opportunity for dynamic energy providers to reimagine their business models and take their place at the forefront of an intelligent and agile industry.

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A growing number of countries’ energy transition strategies now include substantial roles for nuclear power. In fact, the International Energy Agency believes that achieving net zero will be impossible without it. But delivering next generation nuclear infrastructure requires complexity management on an epic scale.

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Modern, flexible, integrated infrastructure, game-changing technologies and the power of data analytics and insights are helping the global water industry to make significant reductions in CO2 emissions.

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The way forward

Battery storage

Effective battery storage is a critical part of successful energy transition, especially as the contribution of alternative energy sources becomes increasingly essential.

Wind and solar

Wind and solar installations are already playing a huge role in the achievement of our net zero targets – our challenge is to accelerate the delivery of the asset, grid and storage infrastructure that we need at the scale and pace required.

Insights

    Renewables

    How to make money from renewables

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    Demand side energy transition​

    The need for a demand side energy transition

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    Small modular reactors (SMRs)

    SMRs are part of the answer

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      Client stories

      GASAG’s transformation journey to carbon neutrality

      GASAG’s transformation journey to carbon neutrality

      Capgemini Invent worked with GASAG to validate climate neutrality targets, identify fields of action, and develop a CO2 Savings Roadmap.

      Capgemini InventCapgemini Invent
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      Red Eléctrica group as a leader in sustainability

      Positioning the Red Eléctrica group as a leader in sustainability

      Monetizing the positive impact of sustainability as part of goal to be leaders in Circular Economy by 2030

      Capgemini InventCapgemini Invent
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      Meet our experts

      Claire Gauthier

      Claire Gauthier

      Executive Vice President and Global Energy & Utilities Leader at Capgemini
      Claire brings over 20 years of experience driving transformation across the energy sector. Her expertise spans power and utilities, oil & gas, renewables, and emerging technologies across five continents. Claire leads five strategic pillars—Integrated Power, Operational Excellence, Nuclear Renaissance, Capital Projects, and Value Chains of the Future —helping organizations navigate disruption and accelerate the shift to sustainable, technology-enabled solutions. Her global perspective and leadership helps turn innovation into real-world impact for clients worldwide.
      Carl Haigney

      Carl Haigney

      Vice President, Energy Transition & Utilities Leader
      Leading the UK Retail Energy subsector with a further responsibility as Executive Sponsor for the SmartDCC, RECCo and Ofgem activities, from sales through to delivery, building on the long partnership approach to delivering value. In parallel, leading the Energy Transition and Utilties Sector Capability Team for Customer Experience which brings together the full go-to-market capabilities including new proposition evolution for the sector. I sit on the techUK Smart Energy board, providing an advisory services from the industry into central government and regulators.
      René Kerkmeester

      René Kerkmeester

      Global Vice President Smart Grid at Capgemini
      As a leader of the Global Energy Practice, I have a worldwide responsibility for Capgemini’s business around the digital transformation of energy grid operations and related platforms.
      Peter King

      Peter King

      Global Energy and Utilities Lead, Capgemini Invent
      I focus on driving transformation by working with my clients to define new ways of working, new operating models and the transformation programs that will deliver change.
      Chad Klekar

      Chad Klekar

      Vice President & Global New Energy Lead
      As the world’s population grows and global economies evolve, the need for energy is ever-increasing. Meeting that need in a sustainable and cost-effective way is the primary challenge of every energy company. This is where Capgemini shines — at the intersection of engineering, digital, and data, where we innovate with our clients and partners to transform the energy industry.