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Improve operational safety with automation and boost customer experience

A large theme-park company increased guest safety and reduced costs with automated inspections

Safety is critical for many companies, especially in the hospitality industry. One major incident could have tragic consequences and damage a brand’s reputation. Companies serving large numbers of guests therefore benefit from a rigorous approach to safety that leverages proven technology and ensures peace of mind for both the business and its clients.

A large entertainment company could no longer rely solely on human monitoring, given the size of its properties and high volume of guests. It needed a robust computer-vision model driven by effective machine learning and artificial intelligence to identify hazardous outcomes before they occur and enable timely responses. Capgemini worked with the company to improve its guest safety and prevent incidents.

The Capgemini team helped the company capture better data from its security cameras and apply it for meaningful analytics. We created a virtual environment to train the system with a gaming engine that could simulate real-life accidents. This ensured our solution could identify safety events with near-perfect accuracy and allow faster response times, while delivering significant cost savings through automated safety inspections.

Read the client story to learn more.

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