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Accessibility

Capgemini’s purpose “unleashing human energy through technology for an inclusive and sustainable future” underpins a culture in which all individuals are treated fairly and respectfully and given equal access to opportunities and resources across the Group.

Aligned to this commitment, we have tried to design and build this site to make it accessible to people using screen readers and assistive technology devices according to the World Wide Web Consortium’s Web Content Accessibility Initiative Guidelines (WCAG) 2.1 ‘AA’ priority. This is one part of the pledge we’ve made as part of the Valuable 500 to make accessibility and inclusivity an integral part of the way we work.

If for any reason you are experiencing problems accessing this site, please get in touch.


Changing your computer settings

By changing your computer settings, you can customize the experience to suit your needs. For example, you can turn on the high contrast color scheme, or increase the font size. Likewise, there are several other changes that you can make to improve the way you see, hear, or use our website.

For more information on how to change accessibility settings on your computer, smartphone, or tablet, visit: My Computer My Way.

Change the contrast of your computer display

On Windows 10 PC:
– To turn on the high contrast color scheme, press and hold left Alt + left Shift + Print Screen
– To turn off to the high contrast color scheme, press and hold left Alt + left Shift + Print Screen

On Mac:
– To turn on the high contrast colour scheme, press and hold Cmd + Option + Control + Comma (,)
– To turn off to the high contrast colour scheme, press and hold Cmd + Option + Control + Full-stop (.)

Change the website screen (magnify) size

On Windows 10 PC:
– To zoom in (increase the screen size), press and hold Ctrl while pressing + (plus)
– To zoom out (decrease the screen size), press and hold Ctrl while pressing – (minus)
– To reset the screen size back to normal, press Ctrl + 0 (zero)

On Mac:
– To zoom in (increase the screen size), press and hold Cmd while pressing + (plus)
– To zoom out (decrease the screen size) press and hold Cmd while pressing – (minus)
– To reset the screen size back to normal, press Cmd + 0 (zero)

Enable JavaScript on your web browser:

JavaScript is a programming language that allows the interactive and dynamic features of our website to operate correctly. To experience all the rich features of our website, we recommend that you enable JavaScript in your browser.

Most browsers come with JavaScript already enabled. However, if for some reason JavaScript is disabled, you can enable it by changing your browser settings. Open your browser, go to settings, search for ‘JavaScript’ and ensure that JavaScript is enabled.


Review

In March 2022, during the development of the new platform, accessibility experts from Capgemini’s Group IT function, reviewed the pre-production site against the French government’s General Accessibility Improvement Framework – RGAA Version 4.1 (and therefore WCAG 2.1).

The results of this review are shown below.

Accessibility statement

Capgemini undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005. To this end, it shall implement the strategy and actions detailed in a multi-year plan which is currently being drawn up. This declaration of accessibility applies to https://www.capgemini.com/

Compliance status

Capgemini.com is in partial compliance with the General Accessibility Improvement Framework (RGAA) version 4.1 (and therefore WCAG 2.1) due to the non-conformities and deviations listed below.

Test results

The compliance audit carried out by Capgemini internal accessibility experts reveals that 75% of the RGAA version 4.1 criteria (106) are met.

  • 46 compliant criteria
  • 1 partial compliant criteria
  • 14 non-compliant criteria
  • 45 non-applicable criteria

Content not accessible

The contents listed below are not accessible for the following reasons.

Non-compliance

  • Missing an appropriate alt-text description for screen readers.
  • At few places contrast needs to be reviewed to make it easier for users to see content including separating foreground from background.
  • Captions are missing for some of media files with sound so that they are accessible to people who are deaf or hearing impaired. 
  • Some links are not explicit for screen readers, either the title of link or the label should it possible to understand its function and destination.
  • In few cases the elements are not accessible by the keyboard.
  • Document heading structure needs to be reviewed for all pages for missing headings. Headings and labels should be clear and follow a hierarchy.
  • In some cases, increasing the size of the characters up to 200%, causes loss of information.
  • Labels are missing for some of input elements, it helps users to find out the exact function of the form field with which it is associated.
  • In some cases, reducing window size to 320 px results in loss of information
  • Form field needs to be reviewed to ensure it meets the criteria to help users purpose, auto complete attributes etc.
  • For a situation where user’s input is required—like a form— a clear label or instruction requiring an explanation of the information is missing.
  • PDF documents are not accessible.

Exemptions for disproportionate burden

No exemptions identified.

Content not subject to the accessibility requirement

No exemptions identified.

Preparation of this accessibility statement

This statement was made on 30/03/2022

Technologies used for the creation of the website:

  • WordPress
  • PHP
  • MySQL
  • Java for Elastic search
  • HTML
  • CSS
  • JavaScript
  • React

Test environment:

The tests of the web pages were performed with the following combinations of user agents and screen readers:

  • Google Chrome
  • NVDA
  • VoiceOver (Mac book/iOS mobile)
  • Talkback (Android Mobile)
  • JAWS

The following tools were used in the evaluation:

The following tools were used in the evaluation:

  • WAVE – Web Accessibility evaluation tool
  • Contrast Colour checker WCAG
  • Web Developer tool – Version 0.5.4
  • Accessibility insights for web – Version 2.31.1
  • IBM Accessibility checker – Version 3.1.18
  • NVDA – Version 2020.3
  • Google Chrome Light House
  • Landmark help – Version 2.11.0

Statement Regarding Accessibility

In compliance with the Accessibility for Ontarians with Disabilities Act (AODA), Capgemini has implemented policies and measures to ensure we provide appropriate accommodation and prohibit discrimination based on disability.   This statement will be updated as other provinces pass applicable accessibility laws in future. 

Capgemini is committed to treating people in a way that allows them to maintain their dignity and independence, as required under the AODA. We believe in integration and equal opportunity. We are committed to addressing the needs of people with disabilities in a timely manner, and will do so by striving to prevent and remove barriers to accessibility. 

Assistive Devices

We will train our employees and familiarize them with various assistive devices we have on site to address the needs of our customers, employees, vendors, or volunteers with disabilities, while accessing our goods or services. 

Accessible Emergency Information

We will provide our customers, employees, vendors, and volunteers with publicly available emergency information about Capgemini in an accessible way upon request. We will also provide our employees with disabilities with individualized emergency response information, when necessary.  

Communication

We will communicate with people with disabilities in ways that take into account their disability. 

Service Animals 

Persons with disabilities may enter any Capgemini premises accompanied by a service animal and keep the animal with them. Service animals are allowed on the parts of our premises that are open to the public.  While visiting Capgemini, it is the responsibility of the person with a service animal to control the animal at all times. 

Support Persons

A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises, subject to certain restrictions required to protect our business and assets. Consent from the person with a disability is required when communicating private issues related to the person with a disability, in the presence of a support person. 

Notice of Temporary Disruption

In the event of a planned or unexpected disruption to services or facilities for customers or employees with disabilities, Capgemini will make reasonable effort to provide customers and employees with notice. This notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available. We may not be able to give advance notice in case of an emergency disruption. 

The notice will be printed and placed in a conspicuous place on Capgemini’s premises and in a format that considers the type of disabilities of persons who use the disrupted service. 

Employment

Capgemini is committed to fair and accessible employment practices. We will take the necessary steps to notify the public and staff that, when requested, Capgemini will accommodate people with disabilities during the recruitment and assessment processes and when people are hired. 

We will take necessary steps to develop and put in place a process for developing individual accommodation plans and return-to-work policies for employees that have been absent due to a disability. 

We will take necessary steps to address the accessibility needs of employees with disabilities through performance management, career development, and redeployment processes. 

Training

Capgemini will train its Canadian employees on Ontario’s accessibility laws.   Capgemini will continue to train all its employees on the applicable Human Rights legislation in each province as it relates to people with disabilities and customer service standards.  In addition, we will continue to provide training to all newly hired employees as part of our onboarding process.  Capgemini will update training for employees living in other provinces that pass applicable accessibility laws in future. 

Training will include: 

  •  An overview of the AODA and the requirements of the customer service standard
  •  Capgemini’s plan related to the customer service standard
  •  How to interact and communicate with people with various types of disabilities 
  •  How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person
  • What to do if a person with a disability is having difficulty in accessing Capgemini’s goods and services  
  • Information on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities

Notice of Availability 

When possible, Capgemini will employ a variety of formats to support information dissemination. These may include, but are not limited to, large print, e-mail, simplified summaries, and verbal communication. 

Additionally, Capgemini develops its website in accordance with standards established by the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) to facilitate accessibility for individuals with a variety of disabilities.  

Requesting Additional Information and Providing Feedback

If you would like additional information about accessible formats, communication supports, or regarding notices of Temporary Disruptions for People with Disabilities, please utilize the Contact Us link at the top of our page.  

Feedback from the public is welcomed and appreciated. Anyone wishing to provide feedback on our website or regarding the manner in which Capgemini provides goods and services to persons with disabilities may do so by telephone, e-mail, or regular mail. 

Pages of the site that have been the subject of the verification of conformity

Page TitleURL
Home https://www.capgemini.com/
Industries https://www.capgemini.com/industries/
Services https://www.capgemini.com/services/
About us https://www.capgemini.com/about-us/
Career https://www.capgemini.com/careers/
News and Media https://www.capgemini.com/news/
Automotive https://www.capgemini.com/industries/automotive/
Research-and-insight https://www.capgemini.com/insights/research-library/
Meet-our-people https://www.capgemini.com/careers/meet-our-people/
Cloud https://www.capgemini.com/services/cloud/
Location https://www.capgemini.com/location/
Join-us https://www.capgemini.com/careers/join-us/
Integration-architect https://www.capgemini.com/jobs/q7-2kn4BFMQGj22Fl-9U/integration-architect-uk-wide/

Feedback and contact

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.

Contact the communication department from the following address: contact us.

Contact channels

If you have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response you are entitled to send your complaints. or a referral request to the Defender of Rights.

Several means are at your disposal: