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Intelligent support & services


With all and every product connected digitally, support and service departments will move from being cost centers to customer experience ambassadors and revenue generators, with data driven services connected to the ongoing use of a product rather than product ownership.

Capgemini engineering helps its clients in capturing this opportunity by modernizing, rolling out and operating services & support associated to their new generation of products. This includes software product configuration, and integration in live operational environment using new generation software solutions. We provide product support & managed services to enable continuous improvement in customer experience.