Technology with Purpose: Transforming Public Services Around Citizens

As governments and public institutions continue their digital transformation journeys, technology must serve a greater purpose than modernization alone. Its true value lies in improving the lives of citizens, increasing accessibility, and enabling more responsive, inclusive, and efficient public services.

Social Conecta brings together public sector leaders, technology experts, policymakers, and innovation practitioners to discuss how data, artificial intelligence, and digital technologies can help shape a more human-centered public sector. The event is built around three key pillars: People, Artificial Intelligence, and Technology & Data, reflecting a shared vision of a public service model designed around citizen needs.

Capgemini is proud to participate in this important conversation through the presence of Marta Martins, Head of Public Sector at Capgemini Portugal, who will join the panel discussion“Technology with Purpose”. During the session, Marta will share perspectives on how organizations can leverage technology, data, and innovation responsibly to enhance citizen experiences, strengthen public service delivery, and accelerate meaningful digital transformation across the public sector.

The discussion will explore how public institutions can balance innovation with trust, ensuring that technology investments translate into tangible societal outcomes while fostering efficiency, transparency, and long-term value creation.

Join industry experts, senior public sector representatives, and digital transformation leaders to discover how technology can become a powerful enabler of positive social impact.

Register here

Event details

Date: September 7, 2026

Organizer: Instituto de Informática, I.P.

Location: Centro de Congressos de Lisboa (CCL), Lisbon

Featured Speaker

Marta Martins, Head of Public Sector, Capgemini

Marta Martins leads Capgemini Portugal’s Public Sector practice, helping public organizations accelerate digital transformation initiatives that improve operational efficiency, citizen engagement, and service innovation.

At Social Conecta, she will contribute to the panel “Technology with Purpose”, sharing insights on how technology can create sustainable value for citizens and public institutions alike.

Why Attend?

Participants will have the opportunity to:

  • Discover leading perspectives on public sector transformation.
  • Explore how AI and data can support better citizen outcomes.
  • Learn from real-world experiences in digital innovation.
  • Network with public administration leaders and technology experts.
  • Gain insights into the future of citizen-centric public services.