DSPA INSIGHTS

ARE YOU READY FOR THE FUTURE?

The ability to extract valuable insights from data and apply AI strategically is crucial to driving competitiveness and innovation. Those who fail to keep pace with this trend will fall behind and missing out on growth opportunities and relevance in the market.

Don’t miss this year’s edition of:

DSPA Insights 2024: AI Enhancing Business
DSPA INSIGHTS stands as one of the most prominent events in Data Science & AI in Portugal. Prepare for a highly distinguished experience, filled with innovative insights, where leaders and technology experts will gather to share knowledge and visions.
Event Goals

• Explore Innovations: Showcase the latest innovations and trends in AI applied to business.
• Networking: Facilitate networking among professionals from various fields, promoting the exchange of knowledge and experiences
• Case Studies: Analyze real-world case studies on AI implementation in different sectors.

Key Topics

1. AI in Customer Service: Enhancing customer experience with chatbots and virtual assistants.
2. Process Automation: Reducing costs and increasing efficiency through intelligent automation.
3. Predictive Analytics: Utilizing AI to predict market trends and consumer behavior.
4. Data Security: AI implementations to strengthen cybersecurity in businesses.
5. Ethics in AI: Discussions on the ethical use of AI in business.

Register now to secure your place at this event!

Join Capgemini Engineering Sessions

SEPTEMBER 18th | 11h10 // FUTURE-PROOF YOUR BUSINESS: AI-DRIVEN COMPLIANCE SOLUTIONS  

Vânia Tavares | José Zenóglio de Oliveira

Regulatory pressures make compliance a costly and error-prone reality for businesses. Generative AI offers solutions that automate, simplify workflows, and generate documents. However, dispersed data still requires manual effort. The “Compliance.ai” solution emerges to address this issue. How can we effectively automate compliance processes? What are the challenges in validating AI systems in production environments? And how do we envision the future development of tools that will transform manual labor-intensive industrial workflows in conjunction with hybrid AI.

SEPTEMBER 19th  |  11h00 // ELEVATING CUSTOMER EXPERIENCE AS THE KEY DIFFERENTIATOR IN TELCO

Inês Pacheco | Pedro Reis

The telecommunications industry has been a pioneer in leveraging artificial intelligence (AI) to enhance customer experiences, improve service quality, reduce churn, and optimize operations. AI, and more recently Generative AI (GenAI), have been playing a growing role of enabling proactive network maintenance and even expanding the business by unlocking new revenue streams through data monetization and innovative B2B offerings.

In this session we will discuss the role of AI in how anticipating and resolving network issues before they escalate can positively impact customer service experience, help creating new business opportunities, and ensuring smarter customer-centric network investments and operational efficiency.

Meet Our Speakers

Inês Pacheco

Head of Pre-Sales at Capgemini Engineering

Inês Pacheco started her career as a radio access network engineer in the wireless professional services team at Alcatel-Lucent and then moved to the energy and utilities industry.
In 2019, she joined Capgemini in the Telecom & Media pre-sales team and this year she is the Offer & Pre-sales leader of Capgemini Portugal ER&D Portugal.

Pedro Reis

Head of Data & AI – Hybrid Intelligence, Capgemini Engineering
Pedro Reis has more than two decades of experience in operations management, RPA, analytics, and artificial intelligence across a wide range of industries.He has shared his expertise as a speaker at more than 50 national and international conferences and is a lecturer at various educational institutions and universities.

Vânia Tavares

Technical Authority for the Life Sciences Industry | Senior Data & AI Engineer at Capgemini Engineering
Holds a PhD in Biomedical Sciences and possesses a strong foundation in research, data-driven and innovative R&D solutions for Healthcare and broad Life Sciences industry. She’s been involved in AI and GenAI-based R&D solutions for patient-centred digital and connected healthcare and augmented compliance in highly regulated landscapes.

José Zenóglio de Oliveira

Data & AI Engineer at Capgemini Engineering, specializing in Data Science
With a background in bioinformatics, computational biology and health sciences, José has developed expertise in generative AI and semantic similarity, and in the last two years has also focused on modernizing industrial workflows in the life sciences sector, exploring strategies for efficient, high-quality solutions in this regulated landscape.

Register now to secure your place at this event!