Customer satisfaction is the key to success. A happy customer is loyal, provides revenue and profit, and evangelises on your behalf. So, it will come as no surprise that most businesses focus a lot of time and effort on keeping the customer satisfied, especially ensuring that he or she can find the right product, in the right place, and at the right time.
Capgemini’s Demand Planning solution can bring a competitive edge to your business by understanding, shaping, and predicting customer wants and needs, leveraging five key pillars that we call the Planning Excellence Framework:
- Business strategy and operating model
- Functional and processing capability
- People and organisational structure
- Technology competency
- Execution and continuous improvement
To find out more about how our Demand Planning offering can drive value across your organisation, download the brochure or contact: email@example.com.