Mike Burrows, Director of Pricing & Portfolio Management for Rockwell Automation, tells the story of how Capgemini helped Rockwell Automation get a head start with their software portfolio towards creating a seamless end-to-end customer experience that is entirely self-serviced. Capgemini’s Hybris experience, process efficiency, and prioritization capabilities were the key factors that helped them right from the implementation stage to achieving post-go live success.

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