In today’s digital realms, digital operators are exposed to variety of digital
solutions using various technologies, both in terms of product usage and product
servicing. The information and knowledge that was once static and non-digital is
digitally and contextually integrated with various tools and frameworks available
to the digital operator.
Capgemini’s digital technical content management (DTCM) strategies allow companies to employ digital tools in various spheres of business activities, including training, operations, maintenance, and service.
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