Capgemini partners with Salesforce to help organisations improve their digital capabilities, so they can connect and engage with customers more frequently and more efficiently.

Capgemini has been a global strategic partner with Salesforce since 2007, receiving numerous Salesforce Innovation Awards, and with a strong global network of over 2,500 certified Salesforce and cloud experts. This has greatly enhanced our capabilities and solutions to meet the digital customer experience needs of our clients globally, accelerating innovation and competitiveness.

For over 10 years, Capgemini and Salesforce have been global partners, with a combined commitment to our clients’ success. Want to know how we do it? Why we are successful? This is our partnership, in 10 Steps!

Awards & Recognition

Most recently, we were named 2018 Global Partner of the Year  by MuleSoft, a Salesforce company. And also recognized as ‘Partner of the Year’ in EMEA, as well as ‘Services Partner of the Year’ for both the APAC and EMEA regions. Our strengths are in delivering thought leading transformational solutions to multiple industry sectors across the globe and our client success has positioned us as a leader in the Gartner Magic Quadrant 2018 report for CRM and Customer experience.

Capgemini provides a full suite of offerings including strategy and program management, development and implementation, as well as on-going support and maintenance.

Capgemini Field Service Lightning Accelerator

Capgemini Field Service Lightning Accelerator

Capgemini’s Field Service Lightning Accelerator extends Salesforce FSL with robust...

Conversational Commerce

Conversational Commerce

Are you ready to listen to your customer? Really listen?

Odigo for Salesforce

Odigo for Salesforce

“Odigo for Salesforce is an innovative, efficient and reliable all-channel experience...



Capgemini’s Quote-to-Cash offering enables companies to transform the customer and employee...

Siebel CRM to Salesforce Migration Services

Siebel CRM to Salesforce Migration Services

Following a migration assessment, a proven, low-risk approach is utilized to deploy optimal...

Featured Testimonials


Capgemini helps us find solutions that simplify interactions around intelligence. Den Donovan, Vice President of IT Architecture at Burberry


Equality and diversity are some of the key values that we are proud to share across our Capgemini partnership. Anne Flavin, Europe Strategic Alliances Partnership Management at Salesforce


With Capgemini and Salesforce, we have been able to identify new opportunities we can add to with Salesforce Lightning Cloud, bringing us a better platform and better experiences. Maria Frieberg, CC Nordic Capability Lead, Unilever


Salesforce Connections 2018

Capgemini, along with our family of Digital brands, LYONSCG and Itelios deliver innovative...

Meet Our Salesforce Experts

Vikrant Karnik

I lead Capgemini’s cloud and digital services business for the financial services sector. I advise my clients on using enterprise cloud services to drive total cost of ownership improvements, balance risk, and enable agility in their application portfolios. I have deep expertise in cloud-native development and transformation, agile methodologies, and DevOps. 

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