Supporting human capital management with Oracle Cloud

A global engineering company needed to transform its IT landscape and drive a go-to cloud strategy

Industry: Engineering procurement and construction

Location: North America

Technology and services:

• HCM Cloud

Business need

• The company needed to transform its entire IT landscape and required support for its go-to cloud strategy
• It needed an IT strategy for implementing various human capital management (HCM) modules, continuing production support services, and archiving legacy data and applications
• It required a build-to-run process for implementation and continued support for HCM, Taleo, talent, compensation, benefits, and learning modules
  

Solution

• Capgemini deployed a team of onshore and offshore experts with the right ratio of skills and competencies including functional and technical consultants and delivery leads, providing 24/7 support
• Implemented a build-to-run process including transition plans, quality gates, warranty supports, and handover after go-live
• Prepared a responsibility assignment matrix to define the boundary of team scopes within the delivery model
  

Results

• The HCM solution provided efficient end-to-end support with a scope of 7,000 users, developing a successful build-to-run process that reduced the overall project cost
• Improved turnaround time due to a more efficient service desk
• Delivered a process for addressing platform issues with a seamless improvement implementation through the support team

As an Oracle Platinum Partner, Capgemini is well positioned to help clients transform and thrive in the digital economy. Our Oracle Cloud applications and solutions can be optimized for specific needs across a variety of use cases to quickly deliver tangible value at a lower cost.

For more information, please visit https://www.capgemini.com/ca-en/partner/oracle/