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Capgemini Makes a Splash at the Salesforce World Tour DC


Capgemini Government Solutions (CGS) participated in full force at the first stop on the Salesforce World Tour in Washington DC. Salesforce brought together thought leaders and innovators to highlight how they have grown into a platform which is fully equipped to serve the government in a wide variety of contexts. World Tour DC was held in the Walter E Washington Convention Center decorated to the nines in Salesforce’s campground aesthetic. With many of our Capgemini colleagues based in the DMV, including our newest colleagues from our acquisition of VariQ, CGS had a tremendous showing at the World Tour. Many of us were reuniting for the first time since the start of the pandemic. The leaders of our Software as a Service Capability, including Fiza Petro and Paul Brown, flew in for the event!

Since 2007, Capgemini has been a global strategic consulting partner with Salesforce. We bring a wealth of Salesforce application development and operations & maintenance experience in the Federal and commercial sectors, backed by our large, dedicated Salesforce and MuleSoft practice. By bringing proven Federal, large-scale, complex case management applications delivery expertise on the Salesforce platform, we offer the most effective and lowest-risk solution to our federal clients. At the World Tour’s first stop in DC, it was great to see presentations and demonstrations of Salesforce features that we work with every day. Particularly, Salesforce’s Customer 360 which was emphasized throughout the event. Customer 360, as the name suggests, gives a complete perspective on the people and organizations that matter most to our clients through Salesforce’s vast suite of capabilities. Capgemini is proud to have worked with Salesforce to deliver Customer 360 since they launched the suite in 2020.

In addition to seeing many of our Capgemini colleagues, many of our Salesforce-using clients attended as well, providing a terrific opportunity to build stronger connections. Salesforce brought in representatives from federal agencies including the Internal Revenue Service and the Veterans Affairs Administration as well as officials from state governments across the country. Many senior decision makers from our client agencies attended, providing a great chance to engage and learn about where they are most excited to expand to next.

Even better yet, the fun did not stop once the convention was over! CGS was the premier sponsor at the Public Sector Networking Reception at the Planet Word Museum downtown (if you are local to DC and have not had the chance to go to the museum, we would highly recommend it!). One of our close partners, Carahsoft, hosted the event alongside us and proved to throw a spectacular event. We learned where we overlap with our partners and how we could join forces in the future to deliver exceptional work for the government.

Fiza Petro, who leads our Software as a Service capability, summed the day as “marking the beginning of the ‘new normal’ for conferences and industry events and CGS’s success at World Tour DC showed that we’re excited and we’re ready!”