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Building the new normal in a time of disruption


In disruptive times, it becomes easy to focus on the here and now. Short-term deliverables and immediate problems come to the fore, leaving long-term planning and strategies by the wayside.

True leaders, however, keep their eyes on the horizon. As Capgemini Executive Vice President and Salesforce Leader, Bill Donlan, shared with The Future of Commerce, smart businesses are taking steps today to adapt and be ready for whatever tomorrow might look like.

From rethinking face-to-face communications to a total re-imagination of the retail sector, his article is an illuminating take on what the future might hold.

Read the article here.