Insights and news

Intelligent automation could add $512 billion to the global revenues of financial services firms by 2020

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SP Group enables choice and flexibility to purchase electricity

Capgemini supports digital transformation to prepare for the Open Electricity Market

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Beyond the Buzz

beyond the buzz

The secret to winning customers’ hearts with AI

Lanny Cohen
July 17, 2018
beyond the buzz

Seize the GDPR advantage

June 15, 2018
beyond the buzz

Optimize your Business Operations

April 16, 2018

Featured Authors

Editor's Picks


Why there has never been a better time to migrate SAP to the AWS cloud

June 4, 2018
Cloud adoption is not what it was five years ago. We are now past version 3.0, 4.0 and even 5.0. The barriers no longer exist. The customer benefits are significant. And a countdown has already begun.
digital customer experience

Does your DCX strategy have emotion?

February 11, 2018

Latest Publications

Testing of chatbots – the art of conversation, interpretation and validation

Deepika Mamnani
July 13, 2018
Chatbots are set to grow exponentially in the near future. Here’s what QA professionals need to keep in mind while building their testing strategy.

Machine learning models, alternative data sources expand banks’ credit-scoreable population

Gunjan Aggarwal
July 13, 2018
With machine learning (ML) models, lenders can now directly implement algorithms that can assess customer risk and assign scores to customers with little or no credit history.

Another kind of “Face Time” helps high-tech teams connect

Kate Savage
July 13, 2018
In 24/7 global teams, we cannot work without the benefits of digital. But is it enough, without face-to-face, to create meaningful connections that build an employee’s engagement to a company’s brand?

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