Energy and utilities

The energy transition is not just a generation-defining challenge. It’s an opportunity to build a rejuvenated economy, a fairer society and a healthier place to live, powered by clean, affordable and abundant energy.

The energy and utilities industry has a pivotal role to play, with sustainable energy supplies and innovative services fundamental to every government, business and citizen’s efforts to achieve net-zero.

Capgemini is at the heart of the global energy transformation. We help organizations to define their strategic direction and put in place governance structures and delivery plans that turn vision into tomorrow’s ground-breaking services and solutions.

SA Power Networks

SA Power Networks transforms energy delivery for the future

Smart grid – technologies for the future

Today’s power grid operators have a vital role to play in the successful transition to the clean and sustainable energy future that we all want.

“Get the future you want” met The Institute

Areas of focus

Accelerating energy transition

We believe it’s not just what the energy transition averts, but what it enables, in our economy and society, that matters. We envision a world in which energy is clean, affordable and abundant, powering a new wave of industrial growth and social opportunity.

Integrated energy

The transition to a new world of clean, affordable and abundant energy is the defining challenge of our times. The prize is a new era of industrial growth, prosperity, security and opportunity – and a planet with more sustainable resources to support a growing population.

Utilities

The challenges facing the world’s utilities businesses are uniquely complex. But with electricity generation producing 40% of global CO² emissions and water management another 10%, these organizations are playing a vital role in shaping a cleaner, more sustainable and resilient future for our planet.

Client stories

Anglian Water enhances customer experience with digital wallet integration

Anglian Water partnered with Capgemini to streamline the customer payment process by adding Apple Pay and Google Pay, improving customer satisfaction and efficiency

ESO provides British electricity customers with flexibility service

The Electricity System Operator (ESO) partnered with Capgemini to rapidly design and launch the Demand Flexibility Service to respond to the drastic disruption to global supplies of energy caused by external factors such as the war in Ukraine

Eneco eMobility supercharges its customer care with generative AI

Working with Capgemini, the charging services provider boosted agent productivity and enhanced the client service experience by introducing Dynamics 365 Contact Center – a Copilot-first cloud contact center, powered by Gen AI.

OCAP harnesses technology and data to reuse CO2

Working closely with Capgemini Engineering, OCAP harnesses technology to take full control of its CO2 distribution, enabling effective reuse and helping prevent unnecessary emissions

Scottish Water reimagines field services with SWIFT

Capgemini supports Scottish Water in the delivery of its Intelligent Field Force Transformation program, delivering high-quality, data-driven, and sustainable field services

Research and insights

Report

World Energy Markets Outlook

Report

Low-carbon hydrogen: A path to a greener future

Report

Remodeling the future: How energy transition is driving new models in energy and utilities

Expert perspectives

Automation

Decarbonizing transport by 2050: which alternative fuels will lead the way?

Capgemini

Feb 19, 2026

Innovation

Why the future of battery storage is brighter than ever

Mike Lewis

Feb 19, 2026

Trends

Can nuclear provide the power that drives the AI revolution?

Capgemini

Feb 19, 2026

Trends

2025 energy and utilities trends: five key themes shaping the transition

James Forrest

Feb 19, 2026

Innovation

Local energy: a source of opportunity and resilience in the US energy transition

Capgemini

Feb 19, 2026

Data and AI

How microgrids can harness AI to proactively protect community energy

Capgemini

Feb 19, 2026

Meet our experts

My team and I are committed to helping the utilities industry achieve their net-zero goals and redefine their businesses. We continue to deliver strategic programs and solutions for our clients focused on a safe and reliable supply of renewable electricity strengthened by data, AI, and operational technology.

I am passionate about shaping the future of energy. My team and I are committed to developing smart grid solutions that help our clients meet their business objectives and energy transition needs. Through collaboration, we focus on enabling innovative energy solutions that help individuals and businesses deliver change.

Mike Duffy leads Intelligent Operations in the US supporting Energy, Utilities, and Chemicals (EUC) customers. His experience in asset management and digital transformations in production, process manufacturing, generation and transmission helps the Capgemini team realize value at scale for their customers.

I lead in helping global clients with major business transformations involving smart grid, IoT, the reform of gas and electricity markets, major software and infrastructure changes, and the use of machine learning and artificial intelligence to drive significant business performance improvement.

I have been in the industry for over 25 years, leading transformation projects globally. I’m responsible for selling and delivering end-to-end transformation engagements for top utility and energy companies. I also lead Capgemini’s annual World Energy Markets Observatory (WEMO), a report examining the electricity and gas markets in Europe, North America, Australia, and Southeast Asia.

My team and I are dedicated to the oil and gas sectors and their subsegments. We have delivered programs and solutions for clients in the oilfield services, exploration, and production, midstream, liquified natural gas, and refining subsectors. I guide digital transformation programs, including value-chain optimization, digital assets, digital workers, digital core (ERP), as well as renewable enterprise strategy and talent development in the digital sphere.

I focus on driving transformation by working with my clients to define new ways of working, new operating models and the transformation programs that will deliver change.

“I am passionate about nuclear power’s role in our sustainable future. The industry has a great opportunity to truly embrace modern ways of working and digital technologies to drive better outcomes across all of its programmes.”