AI Transform

AI Transform delivers AI-infused performance improvements to optimize your existing business. This delivers operational excellence and creates the springboard for long-term growth.

Focusing on the development and deployment of discrete, AI-enabled solutions, AI Transform defines and rapidly moves your priority use cases to full-scale production and implementation.

AI Transform is underpinned by a broad portfolio of services, including:

  • Intelligent Process Automation – infusing process expertise with intelligent automation to create intelligent solutions is key to AI success.
  • Intelligent Applications – pragmatic answers to challenging questions -end-to-end – for example our Knowledge Insights Services (KIS) solution for Customer Service, using Natural Language Processing (NLP) and Machine Learning (ML).
  • Custom AI services – bespoke business applications, delivered at scale, to deliver differentiation and materialize benefits across the enterprise.

These services provide coverage for a large majority of the major AI use case opportunities associated with the greatest business impacts in the enterprise. Think 20% of the use cases and 80% of the business performance opportunity and impact!

Build differentiation, scale and impact throughout your enterprise with AI Transform.


Capgemini Research Institute, State of AI survey, 2017

75% of organizations using AI enhance customer satisfaction by more than 10%

Meet our Experts

Anne-Laure Thieullent

Vice President, Artificial Intelligence and Analytics Group Offer Leader