Reinventing Cybersecurity with Artificial Intelligence

A new frontier in digital security

Shoring up cybersecurity with AI

The deeper we foray into the Internet Age, the more organizations turn to AI to raise our productivity, improve sales, or enhance our experiences. Now, they are also turning to it to shore up their defenses against the crime that inevitably follows. We wanted to learn more about how they are doing this, and, more importantly, how they can do it better.

To these ends, in the new report from the Capgemini Research Institute, Reinventing Cybersecurity with Artificial Intelligencewe surveyed 850 senior executives from IT Information Security, Cybersecurity and IT Operations in seven sectors across 10 countries and spoke in-depth with industry experts and academics. We also analyzed 20 use cases of AI in cybersecurity spread across IT, OT, and IoT. We found that:

  • Firms find it increasingly necessary to bolster cybersecurity with AI – nearly two-thirds don’t think they can identify critical threats without AI.
  • The pace of adoption of AI in cybersecurity is picking up – almost three-quarters of firms are testing AI in cybersecurity use cases in some way.
  • There is a strong business case for using AI in cybersecurity –three in five firms say that using AI improves the accuracy and efficiency of cyber analysts

Many firms are already using AI in their cybersecurity initiatives, or plan to introduce it very soon. To do so successfully, they should build a roadmap for implementing AI in cybersecurity. This means identifying data sources and creating data platforms to operationalize AI, selecting the right use cases to accelerate and maximize benefits, collaborating externally to enhance threat intelligence, deploying security, orchestration, automation, and response (SOAR) to improve security management, training cyber analysts to be AI-ready, and installing governance for AI in cybersecurity to deliver long-term improvement.

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Featured Testimonials

Oliver Scherer, CISO, MediaMarktSaturn Retail Group

AI offers huge opportunities for cybersecurity. This is because you move from detection, manual reaction and remediation towards an automated remediation, which organizations would like to achieve in the next three or five years.

Paul Owen, head of cybersecurity innovation, Department of Works and Pensions (DWP), UK

I suspect that organizations are turning to AI in order to try to solve those problems that they can’t buy a box for.

Bill O’Hern, senior vice president and chief security officer at AT&T

I see more than 100 billion potential vulnerability scans and probes across our global backbone every single day.

Key Takeaways


Share of organizations that have high utilization of AI for detection of cybersecurity threats


of the overall time taken to detect threats and breaches is reduced, with AI


Share of executives who say AI in cybersecurity provides a higher accuracy of detecting breaches

About the Capgemini Research Institute

Capgemini Research Institute

Capgemini’s #1 ranked in-house think tank on all things digital


Ron Tolido

Executive Vice President, Global CTO – Insights & Data. Certified Master Architect. Member of the Group Technology & Innovation Council. Lead author of TechnoVision. Executive lecturer at TIAS Business School.

Anne-Laure Thieullent

Vice President, Artificial Intelligence and Analytics Group Offer Leader

Geert van der Linden

Expert in Cybersecurity Consulting, Service Offerings, Strategy.